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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39043 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1078 Showing 21,541-21,560 of 39,041 reviews
  • Rated 3 out of 5 stars

    Microsoft 365 download issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues trying to download it on my MacBook Air. I had to go to the App Store and download from there. Thankfully, the credit for the card purchase transferred over.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive but no choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wat way way way way too expemsive on a yearly basis. I remember when you had to buy it once. Not every single year

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too Costly to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe we have to pay for use of windows documents when there was a time you purchased and used until the next version came out. Not any more. Why?????

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your feedback. We'll pass it along to our team. We're always looking for ways to improve.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 2 out of 5 stars

    Install an issue...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this a low rating for this reason. I recently purchased an iPad Pro. Before I purchased the Office 365 at Best Buy, I downloaded through the App Store the Office programs (Word, Excel, PowerPoint, etc.) as I saw it was free, not realizing it was only good for a 30 day trial and would have cost more as opposed to buying it through Best Buy. So I’ve ended the renewal for subscribing, and yet I still am having issues with using the download on this product. It keeps telling me I’m still subscribed, even though I disabled the renewal function for the apps I got through the App Store. Pretty frustrating! If anyone has any advice on how to fix this, I’m all ears!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must if the unit is to be used in the field

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving up from the old version of Microsoft Office, I really enjoy the cloud feature that stores all of my documents. Same format that I have grown to like and everything is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! A Huge Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow we got this free with laptop purchase for my son. He installed it. Very easy to install. Now he's enjoying it and using the various programs.A must have for college students!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides adequate Spreadsheet and Word processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software works great and as expected. I had no issues from download through the installation and use. It does contain some extras like free Skype minutes that I was happily surprised with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary ad-on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Haven't used it much yet since I just did the install, but I like the features that Office 365 offers--Outlook, PowerPoint, Word, Excel, and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it a lot as this is for personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product with Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use-has tutorials Best Buy offered great support: I was going from Office 2010 to the newer version and needed some assistance with taking out the old version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty downloading it to system due to email address issue and could not find a live tech support person so something that should have taken no time at all to install took over an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have because you can install it in a Mac or a PC. I have a surface pro and a MacBook Pro and I can use it on both of them. I only have good thing to say about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new ASUS laptop for my wife but did not have the MS office cd with us so was forced to buy a 1-year license in order to access her WORD files. Program works well but is overpriced at ~$69. When the license expires will look for lower cost alternative.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would a wood chuck chuck wood if he could chuck wood?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 personal is a good product to have and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 360

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave me a great deal when i bought my laptop I couldn’t pass it up Microsoft iffice was easy to install and use highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should Have Upgraded Sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a MUCH older version of office. The difference is night and day. There is definitely a lot to learn. Love the upgrades they did with this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still getting use the Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I am writing a book and needed the Office 365. Although I'm not familiar with some things someone is helping me to learn it. It makes a lot of my work easy to do.

    I would recommend this to a friend