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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1079 Showing 21,561-21,580 of 38,600 reviews
  • Rated 4 out of 5 stars

    .New product just learning how to use Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to Windows 8 and just starting out with this new laptop. I am becoming familiar with some of it's uses but still new. I love the key board and viewing of the screen. I wish their would of been some classes on how to use it and what is the best way to apply. I also find that the geek squad is knowledgeable but a long distance for me to travel to get their assistance. I have tried to contact the geek squad through chatting but found that I was not familiar enough with it to get anything out of it. I kept dropping them or was disconnected. I know once I become familiar with Windows 8 I will probably get to really enjoy it. I am looking forward to that day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You askef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing. Difficult to navigate. Had to return desktop to Geek Squad twice because it was not completely installed on PC the first time I brought it in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the functionality you need for writing documents, preparing presentations, doing bookkeeping and other business work, etc. Just wish it was cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC users converting to Mac!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great for PC users converting to a Mac!! Also, instead of paying a high price for Office 365 you can now pay a yearly subscription and upgrade with your subscription!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using Microsoft Office 365 two years ago, and I love it! I love the option of renewing every year in case you get a new device. It is easy to load and use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office 365 is a great product, but there's a cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Office 2016 suite products, but the annual fee is a bit of a rub. At least they throw in the "free" one drive storage but beware, if you use all the storage on one drive you'll have to pay the fee every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is still our goto for office work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still great after all these years. I love how easy it is to make up templates I need and to find pre-done templates for the common tasks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy forces subscription to auto renew !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set my account to “do not renew “because i missed the deadline. I went back a few months later and Best buy chaged the setting! They also made it so you cznt cancel the subscription!! Office 365 is an unstable crap and I dont want it. See other reviews and they say the same thing ! im going to report best buy just so theres a record of it somewhere . You cannot unsubscribe and the phone number they have no clue whT to do !

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints yet!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those that like Office, I think you will be quite happy with this version. It's been working really well, no issues or quirks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal (1 Person) (12-Month Subscript

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Android, Chrome, Mac, Windows, iOS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First year included. I'll take it,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay I am not a fan of the yearly subscriptions, I would rather pay all at once and it is mine. Lots of my friend are moving to Google DOCS. I may not be far behind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work for me. Always asks for product key or to purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very happy with performance. Would highly recommend to anyone out there looking for something similar.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't like subscription products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoyed that the MO products have to be purchased as a subscription nowadays. I got a pretty big discount for purchasing with the laptop and Best Buy membership, but I doubt ill renew it for full price when the term is up, since i have Microsoft products on my work computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT OFFICE 365

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM SO GLAD I PURCHASED THIS OFFICE 365 IT MAKES MY LIFE MUCH EASIER WITH SCHOOL AND I ALSO BECAUSE I NEED IT AND EASY TO USE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Office Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I really use a laptop for is to run the Office suite of products. This installed very easily on my laptop and runs like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good trial

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a good suite of tools to use and have on hand. It's nice when integrated with Box for cloud storage and access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat office

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need for business. Super easy to upload and I had one issue they handled it right away. Couldn’t be more pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my wife a new computer. She had a number of files in word and excel that would not be accessible without 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs it for every device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about getting this but when I downloaded it and used it, it proved itself. I am able to use it on all my devices; computer, tablet and phone.

    I would recommend this to a friend