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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1081 Showing 21,601-21,620 of 38,600 reviews
  • Rated 3 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased separately from Best Buy and the install was easy on my PC. only issue is the colors are so very dull - i have looked at several new laptops and all show Microsoft programs in dull pale colors. Spreadsheets with color rows, or charts etc., all colors look dull. On my 4 year old pc - i compared the same spreadsheet - they look so bright and that's what i was hoping for. Very disappointed on that end. I took the computer in but nothing they can do as it's a Microsoft thing. Bummed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 360 has been an alternative for me to access all my Word documents. I would prefer the full version but got this year subscription at a great price and decided to try it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For school

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed for school. She has alot of projects and reports that she need to use office 365 for. Great value with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Likevisuals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used primarily for Word and Excel. Great for tracking, reporting Nd graphic representations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know how well the computer works. We put it in the Geek squad for a minor upgrade 2 weeks ago and still have not gotten it back. It was even transferred to 2 stores.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software not easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to engage the geek squad to download this software as text instructions were not easy to follow. Still confused about the icons and what I can do within the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for highschool !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This application for your device well come in handy when starting to do essay and school related work ! So very great product to purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great download using a product key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the old version I was using, and very easy to install. My old files load without a hitch, and lots of New features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it difficult to load and activate. Still need to call Microsoft to finalize the setup. Also, the program seems very different from my old Office 2016. I think I need a tutorial.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this for free for purchasing a laptop at Best Buy. The only draw back is the subscription based access for the software. Other than that, I recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office what can you say?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything I would expect from MS Office. The fact it is now on a subscription base is fantastic. I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave as a gift did not use this subscription because they had one to 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a huge fan of yearly subscription software, but the price is not bad, and the products are necessary, so it is a good option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    i haven't used this much to give a fair review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't used this much to give it a review. However i don't like the idea of Windows office being something i have to subscribe to yearly. That's low down. For shame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for beginners to Word, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so simple to install. Love Office 365 - I've been using microsoft products for years and have always been very pleased with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue using Office, would prefer to buy once and be done though, not sure what new features come each year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft gets you coming and going. You can't be productive and do work or school work anymore without paying Microsoft every year just to do the work you need to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited until I opened the box most 15.5 computers have a ten key and a bigger keyboard. I am very disappointed. The computer runs great but keyboard is too small. InrealiE now that the pictures never showed the keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Essential application software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had Microsoft Office Suite application software. However the 365 subscription version supports to always have updated versions of the individual applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's office...nothing extraordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty basic document creation. It's still annoying that there's. Whole subscription plan now, especially when there are so many free document programs out there.

    No, I would not recommend this to a friend