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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1082 Showing 21,621-21,640 of 38,600 reviews
  • Rated 4 out of 5 stars

    Not being an IT person was hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the system was easy. But Excel for me is hard to use to get things lined up and correct page size. Excel hardest to use but rest of the Office 365 was easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello James, For free tips and tutorials on using and finding applications on Excel 2016, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Free Trial with Purchase Microsoft Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and so far the products are great! I am so glad a got a free trial with purchase. Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best Buy techies are aewsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks BB techies for allowing this older dog some new tricks. the Office Suite is vital for making an Ok presentation pop... You make it seem so easy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I've installed Microsoft 365 it's been easier to access and use all the programs associated with it. I'm able to utilize and edit documents now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Part of a computer bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father purchased this product as part of a bundle. As necessary as office and other Microsoft products are now a days it was defiantly a selling point for the bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How it's working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How it's workingit performs very well for what I have needed it for. My expectations were not set high due to previous experiences but this one has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Power User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Microsoft office, home and business. I’ve used these products for so many years and will continue for many more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We love hearing from long time users. We're glad you are enjoying Office 365 Personal. If you need anything feel free to reach out to our Customer Support Team: https://aka.ms/AA4jrpj.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    As always - micrsoft software works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the home use. Easy to install. HOWEVER - Best Buy requires the user to OPT OUT of auto renew. During the payment process, Best Buy screen REQUIRES the buyer to accept the knowledge that this is an auto renew purchase. I NEVER like this type of process - so BEWARE. You have to OPT OUT of auto renew or your card will be automatically charged for the next year. You can not even complete a purchase without agreeing to this. I would NOT have purchased this via Best Buy that day - but I waited too long and needed it ASAP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quit trying to make decisions for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS is standard and in general, I like it. I don't like how xls, word, open in Office 365 with a screenful of template choices. I'd rather have a blank doc or spreadsheet open and then a way to choose templates if I wanted them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Many of the updates made to Office were from feedback we received from consumers like you. Microsoft has many free tips and tutorials available to assist you with using Office 365 at: https://support.office.com/ . We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Bonus buy with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Microsoft Office fan and use Excel daily, so when I learned this came with my laptop, I did a happy dance. Easy to install and wonderful to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't include Visio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's MS Office...good but not great. Would be much more valuable if Visio was also included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is currently writing a book. Before receiving the Office 365 she had writings on her phone and paper. Now they are all in one place. On Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant live without it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the world standard, have to have it! I don't like paying each and every year, but its simply mandatory in the modern world. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for assignments

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after i realized the kids would need to send the teachers their assignments while we are i quarantine. Works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t use Microsoft. I wish it wasn’t so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle for home and student use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reasonable cost software package, works well on all our systems mac and pc. Really helped the creativity and productivity of our college age kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product, worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student, this is one of the purchases in my life that I use everyday. It is definitely worth the buy if you plan to use Microsoft office quite often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying office with a annual renewal but otherwise you don't get the software updates and considering my current outlook is corrupted I see no other choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly For Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday to my complete satisfaction. It is what I need to complete everyday work on my computer. I made the right choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    get the latest version of software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not normally keep up with the latest version available, but now with the annual subscription, we will be able to have the updates.

    I would recommend this to a friend