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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39043 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1085 Showing 21,681-21,700 of 39,041 reviews
  • Rated 3 out of 5 stars

    Need more instructions after purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love MS 365, I'm not exactly sure how to install it on my computer from my receipt...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved this product it was simple to install. Just hate that you have to purchase it every year now wish it was still a one time purchase software like it use to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a huge fan of the yearly subscription but it does provide all of the latest software for the office suite.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Digital versions are sub par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital version is horrible. Its not user friendly. I didn't even use it. Additionally, i canceled the renewal and was still billed. Had to contact customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft product and also the deal Best Buy provided was too good to miss. I'm using MS 365 for my personal use and I definitely like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality time management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can do almost anything I need with this package, easy to use and lots of improvements. So nice to have well intergrated components that well so well with lots of helps when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a very important and useful product. I am attending college online and my daughter is an online student as well. We need this product to do some of our assignments.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for certain things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the yearly subscription. I still wish I can buy the programs. As a designer, I have to use publisher to open what my clients sends me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has all features needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes Office features most commonly used and all I need for home and small business. A bit inconvenient to have to maintain subscription to keep features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all need MS office for work or class and the product hasn't changed too much. It's nice having the cloud storage, but a bit of a bummer having to subscribe annually for updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 personal : More Efficient and Smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product along with laptop ,works great on Windows OS. It's the most updated version with all the necessary features to finish our work more efficiently and smarter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite for just about every need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I mostly use Word and Excel for everyday needs it's nice to have access to the other office products as needed. A decent price for the individual user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office worked for us

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Microsoft customer for quite sometime now. Easy to use programs and easy to load. I bought the subscription for the updates. Works for us.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Daisy,

      We love hearing from long time customers. We're glad to hear that you are enjoying Office 365 Personal.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Got a new computer and was nervous about the subscription transferring, but the transition worked just fine since I got the personal card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-In-One Productivity Subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I would ever need to create the best documents and presentations on my computer, tablet, and phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Updated and Accessible Anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Office update I ever decided to do. Coupled with my Microsoft Surface Book and my office is everywhere anytime. Still learning but there is not one negative aspect as of yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like renewal items.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't study hard enough. Wasn't aware I would have to renew a suite on an annual basis. I'm not a fan of this. I will be researching a permanent purchase of an office suite before renewal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No more CD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this, since no more CD tray in the new laptops. I am used to the Office Word and Excel so I had no choice but to buy this online subscription. Better than nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a must have. Handle all your personal and business needs with Office 365. It doesn’t get much easier. Recommend to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using the new MS Office -- at least the parts I have tried so far. I didn't have MS Cloud Backup before. I'm really glad to have it now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sue,

      We're grateful for your review. We love that you are using the 1TB of One Drive Cloud Storage. It's one of our favorite features.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft