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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1086 Showing 21,701-21,720 of 38,600 reviews
  • Rated 5 out of 5 stars

    You simply cannot work without this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for me in my business. As a professional public speaker, the software provides multiple platforms from which my end products utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with my computer. Came with a discount when I bought my laptop. Did not have any problems installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy day at the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted my home computer to look like the one at the office to make it easy to go from one to another. This package did that. No hiccups at all, easy to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Another Way for Microsoft to Sell Their Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like that I have to “renew” a subscription to keep using Microsoft Office yearly. I should be able to purchase the product and decide when, and if, I want to continue using it/update it. In addition, and perhaps more important, the user interface of this version of Office is not as good as previous versions.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft and Lenovo - happy at last?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 was purchased for a brand new Lenovo Yoga 2-in-1 laptop for XMAS 2017. We also bought the laptop at BestBuy. My daughter installed the Office 365 product. Once the Office 365 product was installed you could no longer use the laptop as a tablet in writing mode. Called Microsoft who said it's a Lenovo issue as it's not happening on any other laptop. Lenovo corrected the situation by deleting just a portion of the Microsoft update. Now to just wait and see if this is going to be an ongoing nightmare for every update in the future. Only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially love using excel, helps me keep track of my expenses every month. Love the new color selections. Also use word alot. Really love the new cloud feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assignments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have all these features because you never know when you will need Microsoft or excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great application for office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to take advantage of Microsoft Office. It automatically upgrades which is nice vs. purchasing the off the shelf software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold when the Best Buy employee showed me the improved functionality for Word - when writing a resume! Worth the purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lisa,

      Thanks for sharing your review. We're glad to hear that you are enjoying the new templates and design help that Word has to offer.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every single day for my school demands and it has not given me a single problem. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Office Version!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this purchase. I like that I will get all of the latest updates and won't have to worry about missing the latest installment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great excel and word options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have Office 365 back instead of sheets. Was sorry I missed the Forever special promotion in November for just $99.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this software for Apple products. Excel and Word work great and I am quite impressed. I would highly recommend the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated Office and Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my Office 365 from Microsoft, I run on Apple and the easy and look is really nice. Very easy to install and begin using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it the only thing that bothers me is the fact that you have to purchase it separate I feel like it should already come on a laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bird,

      Thanks for your response. We value your feedback and would love it if you'd leave us a comment in our virtual suggestion box: https://office365.uservoice.com/

      Take care,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    JUST WHAT MY DAUGHTER NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS TO GO WITH MY DAUGHTERS NEW LAPTOP FOR CHRISTMAS. THE ONLY THING I WOULD HAVE RATHER IT BEEN FOR LIFETIME SUBSCRIPTION INSTEAD OF JUST FOR A YEAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great investment for people who are in school. Gives programs that make it easy to write essays, graph charts and other things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hate having to buy the basics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine but hate that we're all tied to a subscription program. Just give us the software and stop gouging us every year. C'mon Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got to luv office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great program and to get it with a computer for free !!1 Cant beat that not sure why every computer doesnt just come installed with it automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what we all need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office did not come with my computer so I had to buy this with my new computer. Its great for what I need it to be and no extra bells and whistles.

    I would recommend this to a friend