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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38602 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1088 Showing 21,741-21,760 of 38,600 reviews
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my new laptop. Is working fine with many things to get use to since my old Dell was purchased in 2006

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for necessary product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a full time student, this bundle is definitely highly required and highly used. It was a great deal and I love that how easy the download is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than previous office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I immediately was using office 365 like I've had it forever. It integrated my work off my old laptop office program so I didn't need to transfer. Awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All that I want and more than I'll ever use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found easy to start with but I don't know if I will ever have time to fully explore the potential. I love One Drive; like having an extra hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product, hate the game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office line of products are fine. My job uses them effortlessly at this point. The yearly subscription is almost cruel. But it is the new reality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add on for the Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised this didn't come on the Surface Pro for at least a year. It is a basic system necessary to really make the Pro a computer replacement. Good product, easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible trouble getting setup, but now fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had terrible trouble getting this software downloaded from the website, and tech support could not get it downloaded either. They promised to call back, but never did. Eventually, I got it downloaded and now it works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since there isn’t a affordable solution to getting Microsoft office, I felt this was the best value. Still wish you could have more options for software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was necessary for a lot of attachments I receive in word format; and I personally prefer word for letter and report writing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option if you only need the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for microsoft office; I got an additional discount since I bought it at the same time as a laptop. Can't beat it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscribe and forget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the latest marketing scheme ... How to get you to subscribe and forget... Good for multiple devices. Look for other options like buying a retail home version which will be cheaper after 1 year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife this laptop, she needed one for a long time. She is very happy with it. I don't know much about computers but this laptop I find is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential tool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since all my contacts use Microsoft products, just makes it easier to communicate and share ideas. Can’t beat the price for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything works except Outlook mail

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook mail on this won't import my addresses or mail. I uninstalled and re-installed and still don't work. Every other program is fine and I don't need Outlook mail so I'm ok with it not working. Called Microsoft tech and they told me they could fix it but it would void my warranty on my computer. Told the Tech just to forget it. Religion forbids me to say more about that. Still, I paid for it and it should work. With that con on the table, I'd recommend this to a friend only for the other programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price decent suits my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works on multiple pc's which is what I need so far so good. I would recommend it to those that need to work on more then one pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for our small group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is a great option since we are a small group that changes members each year to have the option to only pay for a year at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having the various components that make up Office 365. I find it very user friendly and that it meets my varied needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has always been great, just wish it didn't have to have a subscription with a renewal. Wish once you bought it, you had it forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if this software didn’t come with your computer. Easy to use. Fast download. Recommend for all Mac books.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office is good, user friendly package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the qualify of the MS software, but would much rather buy MS Word rather than a subscription to the entire package. Unfortunately that was not available at the store and I didn't want to wait until I could send away to purchase what I need. I will use the subscription for Word until the subscription is nearly over and then buy what I want. I have absolutely no need for the other programs in this package. I have told friends to buy the Word software unless they have need of the other programs and recommended they use their own judgment about buying vs. subscribing.

    I would recommend this to a friend