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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38603 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1093 Showing 21,841-21,860 of 38,601 reviews
  • Rated 3 out of 5 stars

    not sure if I REALLY need to buy this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if I wasted my money or not but currently no use for this as you can access all of these applications through google for free. Easy to do Digital downlaod

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Krissy,

      Thanks for your review. If you are looking to get the most out of your subscription we recommend taking advantage of the 1TB of OneDrive cloud storage as well as Microsoft Editor if you are using the web to write.

      Hope that help,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best deal ever for Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product as a bundle with Webroot. The price for both was cheaper than buying Office separately. Hard to beat a deal like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update software needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better to manage. I needed update for Excel and word. user friendly, Rick, Geek Squad, was very helpful, knowledgeable and ensured my install was correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not had office for long time and love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not pay the price for this software and when it became available at a sale, I purchased....loved the many features and many I have not tried yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I am working from home and it is a basic Office Suite. Works good and does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't originally purchase office for my laptop but it became a necessity and I found a great deal at Best Buy. Awesome features and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for college

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy one time purchase that allowed me to have all the necessary apps to complete all sorts of assignments.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad that you had an easy purchase and that Office has helped you complete your assignments.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365 Personal Auto Renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get up to date all of the features of Office every year for a reasonable price, all contained in one price. Simplifies matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this software is really easy and friendly. Almost does everything for you. Still working and protecting my data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good suite of products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only using Word & Excel at the moment and they are easy to use. I plan on using some of the other applications in time. Nice to get OneDrive storage too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unhappy with how outlook did not work with this program. We use outlook lots for our emails. I would like to return this item, but not sure how.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for sharing your issues with us. Please visit our page and connect with the Office Support Team to help you.

      https://support.microsoft.com/en-us/home/contact

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 3 out of 5 stars

    Blu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like monthly cost, would rather have one cost for life of PC

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this because I prefer a one time costs oppose to an annual prescription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $ they charged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy bundled Office 365 with the purchase of an iMac. Well worth the discounted price. Has all the functionality but will need to renew for ?$'s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched and searched for an Office Product came to Best Buy it was simple and easy to install I love it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works totally as expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a look time user of Office 365, this is a welcome update to use on Windows 10. Glad to get up front discount.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the right product.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft subscription was not the right product for me. I needed the Microsoft Word - Home software that is a one time purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from windows 7 to 10 and other changes on my new computer I was concerned. Got the new computer home and was able to use it effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Microsoft packages for free, what could have been better than this?!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has many differences from previous versions, some are quite nice, others not as favorable- but many just take some getting use to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know what you're thinking. So you can get the best experience from Office, know that we've got an entire website dedicated to Office support. It's filled with helpful articles, guides, tips, videos, and more about Office. We suggest you check it out for information on the features and functions of Office 365: https://support.office.com/

      We hope that helps you fall in love with your Office experience!

      Take care,
      Jo
      Office Customer Care Microsoft