Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1094 Showing 21,861-21,880 of 39,041 reviews
  • Rated 5 out of 5 stars

    Easy to use,fun to learn, great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a new thing to experience but good and fun all around. Added to my growing computer skills and something that was minimally confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you ever plan on becoming a writer i can say that this is a must it makes everything easy and fixes all your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for home office users

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little afraid of using this program until I actually started using it and found it is quite easy if you follow the prompts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still need best buy to end me my produc codet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products perform great. Microsoft gave me a product key and did a 3 way with best buy customer service who promised to send product key for office 365

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We aren't certain from reading your review but, if you are having any product key card issues, we suggest reaching out to our Customer Support Team for assistance. They'll be able to help you with any issues you might be dealing with. Here's their link: https://support.microsoft.com/en-us/contactus/

      We hope that helps!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2010 office and it was giving me problems. I didn't want to do the yearly subscription but it seems to be the thing to do. What's nice is it is always up to date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Word

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded by geek squad. At pick up time they were not helpful and almost returned laptop! Finally hour half later apologized but not great start. I find phone help much better. Lots to learn on word but time will tell if renew it next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office keeps outnumbering itself. More new ways to improve a presentation and make it successful. For those teaching, one of the best tools available at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for home use, and students, for school work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent program for word processing, managing bills, and other household expense, and writing (typing) letters, book writing, charts, and graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 is my fav

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have experience with other office software. I couldn't survive without Office 365. Just too expensive, but got a good deal when purchased with my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This can not be sweeter than this

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bung for your bucket. I subscribed to it when it was given free for trial period and you can stack up multiple times which essentially makes mine free for almost 1 year. 1 TB Storage of OneDrive is the best features of it. Sync perfectly and automatically uploaded all the photos and contents of your chosen to the cloud. Office softwares can be used seamlessly. Only downside is after trial period ends, the price it charges is not justified to me, less than $50 should be a sweet spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great! The additional storage with One Drive and knowing I will have access to the latest versions on any of my devices is awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS 365

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pain in the neck. Not loving it, but required for work. Spreadsheets with embedded links in MS 365 are NOT backward compatible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription was SUPER easy to redeem on my laptop and has all the usual features of Microsoft office, also the shipping time was accurate so that was a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great subscription and easy to use. Highly suggest this if you are on the fence.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Word in Progress

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working through how 365 actually works. Not as intuitive or "Word-like" as I thought it would be. Getting files where you want them seems tortuous, but I'm still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Although i should have purchased the family package to have other computers access the applications as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for my daughter's online classes because all their assignments are formatted with office. Works great. She hasn't had any issues using the program on her Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC users converting to Mac!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great for PC users converting to a Mac!! Also, instead of paying a high price for Office 365 you can now pay a yearly subscription and upgrade with your subscription!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Digital Download

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to download the Microsoft 365 software that I purchased with my computer and have not received clear information on how to do so. On my order confirmation email, it states I will receive an email on how to access it. The email I received provided me with a verification code and said I should go to BestBuy.com and enter it to access the product, but it did not tell me where to enter it. When I try to download the digital software, it asks for my product key - I cannot find the product key!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy software to use no complaints. I would say I hate you have to have a yearly subscription but hey that’s how it goes now.

    I would recommend this to a friend