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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39043 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1096 Showing 21,901-21,920 of 39,041 reviews
  • Rated 5 out of 5 stars

    Necessary to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These programs are well used for anyone whether you're a student or working. Fairly easy to use and understand, I'd set aside time to explore all their capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for new features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excels even better than last year! Can’t wait to play around to see what I can create

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too early for 365 to replace the desktop MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As convenient as it is to have SaaS with the MS Office tools, it cannot match the functionality available in the desktop MS Office application. I'm not using it at all, instead I'm running MS Office 2010 and I'm very satisfied with it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using Microsoft Office 365 two years ago, and I love it! I love the option of renewing every year in case you get a new device. It is easy to load and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A computer must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I did not personally install office 365, it seemed like an easy install. It has everything necessary for daily computer usage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought the wrong version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the 1-yr subscription version and bought the more expensive version that you don't have to renew every year. Much better value for the money! Still a great product though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Learned on Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Office for Mac - I learned Word, Power Point, etc. prior to getting my MacBook Pro and used Office for Mac on it; so I wanted it on my IMaC. I love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad install problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech insisted he could not installWindows 11 because my hard drive was too old (2018), so he reinstalled 10 which I had, but it was not updating. I had a problem and called Microsoft directly and they said it was not true that 11 could not be installed and they easily installed. The MS tech said my ASUS drive is very good and one of the better ones. I had to pay MS $100 to intall the 11 and it worked beautifully and I did not lose any settings or information. He said whomever installed the 10 did not clean up the system and it had a bunch of junk files that needed to be cleaned out that were adversely affecting my system. He deleted a bunch of junk and said the Geek Squad coder should have done that. I also lost my ESET security program and that needed to be reinstalled and other things to clean up. I am very disappointed and would like a refund for the 49.99 I paid for the Windows 10 they reinstalled. I called Best Buy and the agent said she could not do anything and I would have to go directly back to the store to talk to them about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 360 has been an alternative for me to access all my Word documents. I would prefer the full version but got this year subscription at a great price and decided to try it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the writers in your life...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has so many perks and is worth every penny. For the organizers and writers in your life, Microsoft suite is the much needed product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software, easy to renew

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal 1 year subscription came free with my MacBook purchase the first year. It’s easy to use and set for auto renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is Office on all your devices

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a first time subscriber and glad to see the feature of being able to sign in and edit my document in all my different devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen Key Code sold as "new"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item purchased at Palmdale store but was not installed by in-house staff. Was given a website to install at home but was instantly "blocked" from my accounts for attempting to install "stolen" software. It appears the service had already been "sold" to someone else before it was re-sold to me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for office or home great for college student or any students is great for use of school projects and work well with most computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expensive but a need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for all the school and work projects although wish it would be a longer subscription for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs it for every device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about getting this but when I downloaded it and used it, it proved itself. I am able to use it on all my devices; computer, tablet and phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a must! Easy to install and auto renewal is convenient. Good subscription to have for personal home computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word, power point, excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product. Need to find the key to reload after computer repair. Tech support took too long and call got disconnected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 1 year Trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a MacBook Air, and Best Buy had a great deal for Microsoft Office for only $49. The subscription is good for a year. Definitely a great deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    365 For All

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft 365, but truthfully, I wish they would make it cheaper for the yearly service, or extend one copy of the office suite to last for a lifetime for multiple computers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michael,

      We appreciate your review. We're glad to hear you like Microsoft 365 and we'll pass along your feedback about the price.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft