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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39043 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1098 Showing 21,941-21,960 of 39,041 reviews
  • Rated 2 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but the annual subscription is expensive. It’s much cheaper overall to purchase it outright. I originally purchased the subscription plan but once I realized my mistake, I cancelled it and purchased the non subscription version. Even though I cancelled the subscription a few days after purchase, I was issued a gift card instead of a refund. I was frustrated it took a month to get the gift card.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tessie,

      We're glad to hear you found the version of Office that was right for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Getting the newest Version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving our computer the latest version of office. So far so good. Lots of things to learn. the software keeps getting more advanced to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    followed the instruction how to download and install it. super easy and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to do work remotely. Excellent product to have. Keeps you productive when yiou're on the road and working remotely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the programs themselves, but I HATE HATE HATE the subscription model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not ready yet!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to be able to provide you with a product review, BUT the new computer is still at the Geek squad to transfer data from the old computer to the new, no texts no phone number to call for an update. The only way we know we can get an update is to drive back to the store and hopefully find someone to talk to. The new computer is needed for business, not good. Very disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing much to do but start the PC and accept a few terms. Programs ready to go, email easily set up, converts Win 7 Office without issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not too tech savvy so this breaks everything down for me they're so much I can use this for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good For Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for those going to school if your school doesn't offer if for free. That being said, the one year subscription is a hard pill to swallow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    How it's working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How it's workingit performs very well for what I have needed it for. My expectations were not set high due to previous experiences but this one has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product, worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student, this is one of the purchases in my life that I use everyday. It is definitely worth the buy if you plan to use Microsoft office quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I've installed Microsoft 365 it's been easier to access and use all the programs associated with it. I'm able to utilize and edit documents now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a quality program that is user friendly and is good for the novice level user. The program can improve the quality of your work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ken!

      Thanks for the review. We're ecstatic to see that Office 365 is helping your do more and be more productive in your life.

      Cheers,
      Jonny
      Office Customer Care
      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great for documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is currently writing a book. Before receiving the Office 365 she had writings on her phone and paper. Now they are all in one place. On Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle for home and student use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reasonable cost software package, works well on all our systems mac and pc. Really helped the creativity and productivity of our college age kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .New product just learning how to use Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to Windows 8 and just starting out with this new laptop. I am becoming familiar with some of it's uses but still new. I love the key board and viewing of the screen. I wish their would of been some classes on how to use it and what is the best way to apply. I also find that the geek squad is knowledgeable but a long distance for me to travel to get their assistance. I have tried to contact the geek squad through chatting but found that I was not familiar enough with it to get anything out of it. I kept dropping them or was disconnected. I know once I become familiar with Windows 8 I will probably get to really enjoy it. I am looking forward to that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home version of Office has everything I need. It's a pretty comprehensive suite for home; Word and Excel are most important so I'm glad they're included. Not much is missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription was bundled in with my sisters Lenovo laptop purchase. Install was easy and now she has use of the entire office suite which is great for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can add Microsoft office to our computer and use the programs for homework and also use it at school! Definitely recommend for anyone going to school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This updated Microsoft Office has everything I could want and more. I'm learning some of the new updates and applications. It's great!

    I would recommend this to a friend