Customer Ratings & Reviews

This is by far the best package deal for a computer

Great office. All you need for small things you do. Easy setup and if not you geeks got your back

excellent price plus easy install, everything you need for your home office

Grateful for auto renew. Great program for home use.

Gotta have it but miss days when it was included with purchase of a new computer!

I really do not think I need this .Just because I purchased a new computer I got this package.I only need notes to write. Other wise not interested

It was just what I needed to complete a task that I had. I will be using it many times in the future.

Microsoft 365 has worked very well for me. I had a very old version of Microsoft Word so I was worried that I wouldn't be able to open my old documents with 365 but I can. Just with 365 it's formatted a little bit different, but I think it's definitely better than my old version of Word.

It works well. I've been on office 2010 for so long it is just taking me time to adjust.

This subscription pack age was very easy to load on to my laptop and I especially like that I have this product on my smart phone too. It works great.

Great price. Easy to install. Reliable technical support

I purchased the MS 365 personal subscription copy for a brand new MacBook Air m1 that I purchased on the same day with Best Buy, under the impression that I'd be given 3 months of bonus subscription (a total of 15 months) with the price of 12-months given my purchase of a new device. However, it ended up that I wasn't granted the 3 months bonus subscription due to the problem that my laptop and MS 365 weren't placed on the same order (i.e., separate transactions). What happened was that I called Best Buy on a Friday afternoon for the the MacBook Air and placed my laptop order over the phone, after learning the fact the store where I wanted to pick up the laptop had one last machine left in the color I wanted. A few hours later, when I went pick up the laptop after work, I made the purchase of the MS 365 personal subscription copy so that I'd be able to us MS office on my new machine. I thought the store adjusted my transactions and granted me the 15-months of subscription for the price of 12-months, but that was where the problem started. After I installed the software on my new machine, I logged onto Best Buy and saw my subscription was only good for 12 months. I made MANY phone calls to the customer service, only to be looped in the system and speaking with different agents. Although the 5+ agents I spoke with all wanted to help me, none of them were able to due to the Best Buy policy that the bonus 3-months was contingent on purchasing the device and software as a bundle (i.e., in one transaction). There was no way to adjust for this, and I was very disappointed. Should I known the subscription was only good for 12 months, I'd definitely opt for other sellers than BestBuy for better pricing. Although I could understand the logic of the policy so that people don't try to take advantage of it for a prior device purchase, it was not well described online nor to me at the time when I placed order for the MacBook Air (i.e., nowhere in the descriptions of the offer mentioned it has to be placed on the same transaction; otherwise, even if the device is purchased on the same day, it will be considered as a "prior purchase" instead of "a new device purchase"). I'm thankful for all the agents I spoke with when I called the customer service because they genuinely wanted to help me, but I'm very disappointed by the unclear policy and wanted to make this known to other consumers who might be thinking of purchasing a device & MS Office subscription with Best Buy. For people who are interested in getting the bonus 3-months offer, please ensure to make your device and subscription purchase in one transaction as a bundle so you'll get the bonus months as expected.

The Geek Squad Tech noticed that I had two subscriptions and immediately made the correction on my account. Thank you.

Good and has all features i need. Easy to use and navigate

Ahh Microsoft. Your office products have become so complicated. Between 365, personal, and business editions, it's difficult to know what is really needed when it's all the same exact thing for various prices. Product itself is great. Who can live wothout Excel and Word these days? I know I can't.

Same reliable office suit we all k ow and adore. Makes life so much easier. Highly recommend!

Cannot live with out the Microsoft 365. I would not use any other software product. The Geek Squad is always helpful and have taken care of my issues and thoroughly explain what they did and how to use. Great Service.

I never bought software to 'rent' so..im tying out the subscription bc at the time i wasnt able to afford the $350 or so.. but so far its been great, and they even have life tech support to set up some pesky emails in outlook that wouldnt link or display all the folders..and that is free w/o additional costs so.. that in istself was wroth it. altho depending on the price when it runs out, imight just purchase to own..

This was an excellent item to purchase. It’s incredibly easy to download and install. The price is unmatched.

Always love Microsoft and it works good for me doing my business