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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38603 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1100 Showing 21,981-22,000 of 38,602 reviews
  • Rated 5 out of 5 stars

    Microsoft is what it is

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is microsoft. Good for everything that is expected out of it. Has everything that you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You purchase office on a card with a scratch off code- a 1 year subscription. Downloaded easily, but reading the code required magnification for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I was buying a new computer, Best Buy gave me a discount for Office 365 one-year subscription. It's easy to install, and easy to use. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m learning all about this. What I have used seems great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Necessary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better simply installed on the computer. Don’t know what happened with the card and the access should be printed on the receipt as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the year which gave me a terabyte of cloud storage plus office, quick to install and have had no issues saving and downloading from any of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. However, I am less than impressed that we now have to subscribe yearly rather than getting what we pay for. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Microsoft Office 365; this is a great way to get the latest and greatest from Microsoft’s famous product suite. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this when you first buy a laptop as you get a great deal, it’s great to have on any laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro soft office user friendly highly recommend Easy to get all documents and keep in doc files without a problem easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much better than microsoft office 2014

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fact that this was 50 dollars and can be accessible to multiple computers was a plus for me instead of paying 145 dollars and can only be used on one computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are use Microsoft office for a lot of things sense I am using it mainly for school however I think that the new office has great functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual subscription is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can update my software every year for a great price. Best Buy price matches but the software is even cheaper when you buy the computer from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It should be included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected. The only reason why I gave 4 is because it should be at least inlcuded for a year when purchasing a windows computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Skeptical at 1st

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want the annual fee at first, but I actually really like the cloud storage space they offer, plus you always have the latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is perfect !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything we need. Annual subscription. Word, Excel, power point, note etc. very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this discounted when I bought my MacBook Pro. Worth the money for sure. I only use the basics but it does much more than I need! Good value!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Total

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never did get Microsoft 365 because of the screw up on the computer when it was shipped I had to go in and exchange it because when the computer came it was a not a complete package so in the exchange process Microsoft 365 was canceled and I was never offered the bundle in the exchange it was a big rip off it was a big rip-off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran into issues that the store did not activate my first copy but after a phone call my issues were taken care of. Works as it should.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear your had activation issues with Office. In the future, know that you can always reach out to our Customer Support Team for personal support. Here's their contact link: https://support.microsoft.com/en-us/contactus/

      Cheers to your productivity.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy perfect computer..... I got the updates and here you go... great easy using the computer.... I'm using the computer the Review now...

    I would recommend this to a friend