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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39043 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1101 Showing 22,001-22,020 of 39,041 reviews
  • Rated 5 out of 5 stars

    Great deal (1yr free subscription)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this on my computer in order to do work. I think computers should have office word software automatically built in the computer for customers convenience...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Microsoft office for my computer. Because I get to utilize Word where I can update my resume’ and so forth. Always a good investment

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shame on Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and the Roseville Geeks are the best. This clearly is not a reflection on BB or the Great Geeks. I am horribly disappointed that Microsoft is charging so much for their software then has the audacity to have it Auto Renew. Before my renewal, I'm going to do some research and find different software. Shame on them. As a side note, the Geeks should let the customer know about the Auto Renew before they load it on their computer or lap top. Keep up the good work Geeks!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the functionality you need for writing documents, preparing presentations, doing bookkeeping and other business work, etc. Just wish it was cheaper!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased separately from Best Buy and the install was easy on my PC. only issue is the colors are so very dull - i have looked at several new laptops and all show Microsoft programs in dull pale colors. Spreadsheets with color rows, or charts etc., all colors look dull. On my 4 year old pc - i compared the same spreadsheet - they look so bright and that's what i was hoping for. Very disappointed on that end. I took the computer in but nothing they can do as it's a Microsoft thing. Bummed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    i haven't used this much to give a fair review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't used this much to give it a review. However i don't like the idea of Windows office being something i have to subscribe to yearly. That's low down. For shame.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues loading the software, was forced to change my password.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this for free for purchasing a laptop at Best Buy. The only draw back is the subscription based access for the software. Other than that, I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your tablet or computer purchase doesn't come with Microsoft programs you need then this is the purchase for you-everything in one place!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited until I opened the box most 15.5 computers have a ten key and a bigger keyboard. I am very disappointed. The computer runs great but keyboard is too small. InrealiE now that the pictures never showed the keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Assignments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have all these features because you never know when you will need Microsoft or excel

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer Service Flop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was wonderful for the first year of use. Following that, the subscription wasn't activating on my computer. I reached out to customer service via phone and online chat 4 times and they were unable to help. They then said I had to pay $50 for this product to be serviced (almost as much as the product.) Won't be continuing with Best Buy for this Subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every single day for my school demands and it has not given me a single problem. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have used Word in the past, you will be very comfortable using this version. It sucks that it's just a year subscription but that's the way of the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for assignments

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after i realized the kids would need to send the teachers their assignments while we are i quarantine. Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office 365 because it comes with several programs that are easy to install in your new or existing computer. Great for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that Microsoft Office is essential, necessary and indispensable software for us, furthermore this software supports many languages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is the boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without Office 365. I am a publisher and send out emails to almost 4,000 people daily Office makes my task so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Trial with Purchase Microsoft Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and so far the products are great! I am so glad a got a free trial with purchase. Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not being an IT person was hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the system was easy. But Excel for me is hard to use to get things lined up and correct page size. Excel hardest to use but rest of the Office 365 was easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello James, For free tips and tutorials on using and finding applications on Excel 2016, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft