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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 38,580 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for my office work, especially the invoices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product- All in One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like all the programs that it came with, easy to install and price is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software that is needed convenient and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fairly easy to use and has a lot of great features. I have not mastered all of the programs, but am looking forward to learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the simplicity of this product. I wasn't looking forward to changes, but I have found it easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy, great customer service. The workers go above and beyond and a very helpful. They don't stop helping you until you find what you are looking for and they take time to explain what you don't understand. I have good experience every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scratch off card code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to go to Microsoft's website to enter card code off of card in the Microsoft Office 365 packet to get download. It is similar to a lottery ticket scratch off. Problem is even scratching off very gently you scratch off part of the code. You are pretty much screwed. Called Best Buy. They said bring in and they'll see what they can do. We'll see. The 30 day Microsoft software sample that came on my new HP Laptop is good and does what I want it to do. I would recommend this software but be very careful when scratching off to read code on card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft 365 personal subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't activated it yet. Will activate it hen my current subscription ends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well it finally happened , Microsoft leading the way , is getting all the software app developers to have all the new apps subscriptioned based , soon all apps will be like this ; no more just buying it and using it ; now you have to pay a yearly fee to use apps ; this app is very good but complicated with some features - especially those that are "cloud" based ; the app will handle your needs tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps get all the work done for work and home. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my MS products and it was easy to install and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to start using Office for first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use Word and Excel but can easily see its a giant step up from the WORKS program I have used for 7 years with Vista.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office products provide the essentials of what I need to produce the data needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to use MS Office. Particularly Excel and Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works equally well on my phone as well as my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought subscription because...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the subscription package for one. No problems with installation (with Windows 10). I had planned to buy the standalone package until I heard that after one year, it would not be supported to switch it over to a new/different pc (still as one user). To me, that seems unfair to the consumer; I felt stuck with going with the subscription to avoid the risk of losing use of the product should my pc need replacing after one year. If Microsoft sells a standalone package, it should at least support switching it over to new pc past one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I couldnt do daily things without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add works great and can use on multiple computers love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 and pc is good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality exilent experience to buy from Best Buy thank you very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only products I ever use are Microsoft. Ease of use is the top reason I buy them.

    I would recommend this to a friend