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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 37888 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 37,887 reviews
  • Rated 5 out of 5 stars

    A gift for my son.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said he needed this so I got it with a new laptop. He's happy with it. Personally, I have switched 100% to Linux.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La[top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the lap top computer. It is fast and high intense viewing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, but I miss the days where I could purchase Microsoft products, as opposed to renting them essentially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office. All you need for small things you do. Easy setup and if not you geeks got your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Porduct!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on any computer and change computers whenever I want by transferring the code. (only allows one computer at a time). Also works great on my phone and tablet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do palm simple easy. If your new to the game I recommend this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product but problematic Best Buy policy and s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the MS 365 personal subscription copy for a brand new MacBook Air m1 that I purchased on the same day with Best Buy, under the impression that I'd be given 3 months of bonus subscription (a total of 15 months) with the price of 12-months given my purchase of a new device. However, it ended up that I wasn't granted the 3 months bonus subscription due to the problem that my laptop and MS 365 weren't placed on the same order (i.e., separate transactions). What happened was that I called Best Buy on a Friday afternoon for the the MacBook Air and placed my laptop order over the phone, after learning the fact the store where I wanted to pick up the laptop had one last machine left in the color I wanted. A few hours later, when I went pick up the laptop after work, I made the purchase of the MS 365 personal subscription copy so that I'd be able to us MS office on my new machine. I thought the store adjusted my transactions and granted me the 15-months of subscription for the price of 12-months, but that was where the problem started. After I installed the software on my new machine, I logged onto Best Buy and saw my subscription was only good for 12 months. I made MANY phone calls to the customer service, only to be looped in the system and speaking with different agents. Although the 5+ agents I spoke with all wanted to help me, none of them were able to due to the Best Buy policy that the bonus 3-months was contingent on purchasing the device and software as a bundle (i.e., in one transaction). There was no way to adjust for this, and I was very disappointed. Should I known the subscription was only good for 12 months, I'd definitely opt for other sellers than BestBuy for better pricing. Although I could understand the logic of the policy so that people don't try to take advantage of it for a prior device purchase, it was not well described online nor to me at the time when I placed order for the MacBook Air (i.e., nowhere in the descriptions of the offer mentioned it has to be placed on the same transaction; otherwise, even if the device is purchased on the same day, it will be considered as a "prior purchase" instead of "a new device purchase"). I'm thankful for all the agents I spoke with when I called the customer service because they genuinely wanted to help me, but I'm very disappointed by the unclear policy and wanted to make this known to other consumers who might be thinking of purchasing a device & MS Office subscription with Best Buy. For people who are interested in getting the bonus 3-months offer, please ensure to make your device and subscription purchase in one transaction as a bundle so you'll get the bonus months as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okokoookokokokkkkoklooklokookokoklokkkokkkokooooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to have all of the features of the latest version of Office, and this definitely meets the grade. I am a frequent user of Outlook, Word and Excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome get your own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome purchase totally worth it no regrets it for ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office student and Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fast and easy to download load installed smoothly, and amazing quality for the prce included Norton, shows you your credit history names, charges yes, its pretty great was due able dirt cheap recommend one hundred percent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and use for first time. Have owned for one month and so far all software works as advertised. Auto-renew seemed the way to go. Download came as an e mail. Lots of pages to go through but it went fast. Different from my last office but seems to have everything as before - some looks a little different or you get to it differently but the end result is still good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are liking Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy Office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made setting up my new computer a breeze with this easy to download Office suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes working with documents so much easier. It is a necessary tool to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible easy to activate, and apps create an ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST IN TIME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessity if you are going to purchase a laptop! The Microsoft 365 gives you access to a great many office and personal use items that make it worthwhile to purchase. The best move is a BestBuy move. Make the purchase and let them install it when you make your purchase. Cut the red tape and be ready to use the laptop when it arrives. Easy is better than the hard way.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy to hear that you are excited to have Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product meets my needs. highly recommend happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time college student

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great buy why wouldn't i be happy? It was bought at a discount with my new hp laptop but ill be back for the full price next year without a doubt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good old word and excel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good only reliable word and excel. I use word and excel for day to day tracking, helping kids in school with anything they need, creating to do lists, managing money spending costs, etc. This was installed easily at time of laptop purchase and did the annual where I get all the upgrades. In the constant changing technology world sometimes old reliable meets the need the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having access to this product and will try to keep it always!

    I would recommend this to a friend