Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38151 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 38,150 reviews
  • Rated 5 out of 5 stars

    Can't Believe it was Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office for Mac is a must-have for a new computer, and the fact that this came free with the laptop purchase was excellent. Programs work well, even on a Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product. 365 has all of the tools I need to perform my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to use. Was able to install in no time and will be installing in another computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great experience with Best Buy, I always buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it during a good deal and it’s been useful for school and work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet would be useless without it makes managing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing for school usage allows for so many more apps through Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lab

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to have on the lab top. Every Lillie heips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft has it all

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never bought microsoft before , my computer always had on it already , but i had to buy this and it was life saving .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wonderful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for when i need to do resume or excel spreadsheets. over all im happy with the purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jeff,

      Thank you for sharing your experience with us with Microsoft 365 Personal. We are happy that you are enjoying your purchase.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to install and use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed to work with Microsoft products on my Mac computer... easy to install and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Program Upgrade

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the cashier for suggesting Microsoft 365. The program runs faster compared to when I used it in college which makes a huge difference when I can do everyday tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D's review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my "old" files automatically changed to the new formats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good copy of Excel and just decided to go ahead and buy it while buying a computer. They were offering $10 off. I thought it was a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good value for what you get.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I have subscription, getting the latest upgrades and not having to fork out a lot of money at one time and then it's outdated. I have Microsoft Office at work and it works seamlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Program is good, subscriptions are annoying

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program, but I'm not happy with having to pay a subscription for what used to come on all computers anyway. If it didn't come preloaded on the computer, then you used to be able to buy the programs you wanted and have said program for the life of your computer. Now, I'm forced to get them all and pay for it all the time. The program itself is great. It's having to do a subscription service that annoys me to no end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I use Word & Excel all the time. A must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product runs smoothly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're familiar with MS Office, Office 365 feels more streamlined and with free upgrades, do not have to purchase new Office to keep the newest version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You Need It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply stated, you need it. Office 365 Personal is a subscription built to help you get things done from nearly anywhere on your favorite devices. Great for 1 PC or Mac, 1 tablet, and 1 phone, Office 365 helps you achieve more from virtually anywhere, on all your devices. Plus, every new upgrade is included so you’ll always have the most up-to-date applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annual Subscription Required

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is fine but the fact that Microsoft extorts an annual subscription fee for a software package that previously was a one time purchase is in my opinion a rip off. I had previously purchased Word, Excel, and Publisher but those were rendered obsolete because Microsoft wants to extract more money from users. It is what it is.

    I would recommend this to a friend