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Customer reviews

Rating 4.5 out of 5 stars with 38048 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 38,047 reviews
  • Rated 5 out of 5 stars

    Up to date office programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have all the office programs I need. I also know I will have the latest updates for these programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop Purchase Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a laptop and couldn't be more satisfied with my decision. From the beginning, the purchasing process was smooth and easy. The variety of available models allowed me to choose exactly what I needed, and the staff was very friendly and professional, helping me answer all my questions. A highlight of my purchase was the one-year gift subscription to Microsoft 365. This has been a great addition, as I now have access to all the tools I need for work and study, without worrying about additional costs. The laptop itself is powerful and fast, perfect for my daily tasks. I'm very happy with my purchase and would definitely recommend this service to anyone looking for a new laptop. You won't regret it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Software Package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having this Microsoft software package added to my new Dell desktop computer. It is what I am familiar with and I am now Windows 11 compliant with my new computer and this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the subscription - always just had the single device license in the past. This is great because of the automatic updates and ability to use it on several devices, all of which are connected under my one account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is very useful and I needed it on my personal laptop as this is the same software that I use at work. Very easy to install online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package is complete; you can work with any program, in addition to providing security for your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to install and provides the tools I need for my home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy Microsoft 365. The ease of updating and cloud use that I can share between my devices. It is nice to always have the latest version of each product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent suite of programs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had one time purchases of MS Office and also had used 365 in the past. I only needed Word, Excel, and Outlook so this was perfect for that. BUT, I could NOT get Outlook to work while everything else did. I re-installed 365; deleted it then installed it again, made sure Windows was updated; even talked to the Geek Squad before I had to call and set up an appointment with them. A VERY helpful agent was able to remotely fix the issue which dealt with one of my internet/email providers and was not the fault of the program itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proven Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's Microsoft software. It was easy to activate and it has everything I need. Very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful and Worth the Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is extremely useful for everyday work and organization. Having access to Word, Excel, PowerPoint, and OneDrive makes everything easier and more efficient, whether for work, studies, or personal projects. The apps run smoothly, the cloud storage is very convenient, and everything stays synced across devices. Definitely worth the subscription for reliability, productivity, and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Seamless Productivity Across All Devi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal subscription is perfect for everyday productivity—easy to install, works smoothly across all my devices, and offers excellent value with premium Office apps and secure cloud storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOS Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft Office. Word, Excel and Powerpoint is just what is needed so my child can do her papers and other assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product !!! Love the latest version. Every time they improve it with many features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal use as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The product is a long proven software. I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. It was easy to use and very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is just what I needed for my small business. I find it easy to use, appreciate its cross-platform compatibility and cloud-based collaboration, but some prefer the subscription model to a one-time purchase. While all the features set are essential, the subscription might be a drawback for some, and Outlook may not be necessary for all users. I would really like a compromise between Personal and Business software. As I use it for a small business, I need some of the features from Business but the cost doesn't justify the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office program works fine. Super easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal with laptop! Easy installation and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd laptop purchase. I welcome the added Microsoft features which makes it easier to access on the computer.

    I would recommend this to a friend