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Customer reviews

Rating 4.5 out of 5 stars with 38995 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 38,993 reviews
  • Rated 5 out of 5 stars

    Essential Productivity Suite — Works Everywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Microsoft 365 Personal (1 Person, 12-Month Subscription), and it has completely transformed how I work and organize my tasks. The digital activation was seamless — I was up and running in minutes on my Windows laptop and also installed it easily on my iPhone and iPad. Having access to Word, Excel, PowerPoint, and OneDrive across all my devices makes my workflow smooth and efficient. I especially love the cloud storage and real-time collaboration features — sharing documents with friends or colleagues is effortless, and I never worry about losing files. Everything runs fast and reliably, and the interface is intuitive, even for someone who isn’t super tech-savvy. Overall, Microsoft 365 Personal is an excellent value for anyone who wants a complete productivity suite across multiple devices. It’s user-friendly, versatile, and has made my daily work and personal projects much easier to manage. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for everyday work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate and perfect for personal or school use. The 1TB of OneDrive cloud storage is very helpful for backing up files. Includes Word, Excel, and PowerPoint. Works smoothly across my devices, and updates are automatic. The subscription model isnt for everyone, but it's reliable and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Easier than Microsoft Check-out

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and the good thing is you don't have to go through Microsoft payment/check-out system which for some reason just refused to work with my card(s). This was much more straightforward. Email link for product code came shortly after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has been a fantastic investment because it provides all the premium apps I need with a level of polish you can't find elsewhere. I’ve found the 1TB of OneDrive cloud storage to be incredibly reliable for keeping my files backed up and accessible across all my devices. The seamless syncing between my phone and laptop makes staying productive effortless, and the constant feature updates keep the software feeling fresh. It has truly simplified my digital life and offers great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has been a great tool for staying organized and getting work done. I love how easy it is to use across different devices, and having access to Word, Excel, and PowerPoint all in one place is super convenient. The cloud storage makes it easy to save and access files anytime, and the features help me work more efficiently. Overall, it’s reliable, user-friendly, and definitely worth it for school or everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent suite of programs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had one time purchases of MS Office and also had used 365 in the past. I only needed Word, Excel, and Outlook so this was perfect for that. BUT, I could NOT get Outlook to work while everything else did. I re-installed 365; deleted it then installed it again, made sure Windows was updated; even talked to the Geek Squad before I had to call and set up an appointment with them. A VERY helpful agent was able to remotely fix the issue which dealt with one of my internet/email providers and was not the fault of the program itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent All-in-One Productivity Suite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft continues to set the standard with its suite of programs. Whether you’re using Word for document creation, Excel for data analysis, PowerPoint for presentations, or Outlook for email management, the Microsoft ecosystem is polished, powerful, and highly reliable. What stands out most is the seamless integration between programs and the cloud-based functionality of OneDrive, which makes remote collaboration and real-time editing incredibly easy. The tools are user-friendly enough for beginners but robust enough to meet professional and enterprise-level needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Techs Exponentially Growing Like Microsofts Prices

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have rated it higher if it wasn't for Microsoft raising their subscription prices and then just recently making changes to what will be offered going forward in reguards to their Microsoft 365 products and those products abilities and their limitations based off of current subscription that the customer already ownes or might purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Everyday Use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Microsoft 365 Personal for a while now, and it’s been an excellent experience. I love that I can access Word, Excel, PowerPoint, and Outlook on all my devices. The cloud storage on OneDrive makes it easy to keep my documents safe and accessible anywhere. The subscription setup was simple, and everything runs smoothly. Totally worth it for students and professionals alike!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Office 365 forever (guess I'm just used to it). At least they haven't gone to web-app only. The current versions are fairly lightweight, compatible with everything I need it to be, and is working great. The discount for a year while purchasing a new PC is a great addition and helps me lower my annual software costs. So thanks for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS HIGHLY RECOMMENDED!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has been an excellent tool for both productivity and everyday tasks. I really appreciate having access to essential programs like Word, Excel, PowerPoint, Outlook, and OneDrive all in one place. The applications are easy to use, professional, and packed with helpful features. One of my favorite things about Microsoft 365 is how convenient it is to access my files and documents across different devices. The cloud storage makes it easy to save, organize, and work on important files without worrying about losing my work. I also love how easy it is to create professional documents, presentations, spreadsheets, and emails. The software runs smoothly and has everything I need for work, school, personal projects, and staying organized. The regular updates and new features are also a great benefit because the programs continue to improve over time. Overall, I am very satisfied with Microsoft 365. It is reliable, convenient, user-friendly, and offers excellent value for anyone who needs powerful productivity tools. I would definitely recommend Microsoft 365 to students, professionals, families, and anyone looking for an all-in-one productivity solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lifesaver for students and parents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has been a great subscription for our family, especially for school. As a parent, I appreciate how easy it was to install and set up on a student’s computer. My child was able to start using Word, PowerPoint, Excel, and OneDrive right away for homework, reports, presentations, and group projects. The programs are familiar and simple to use, which has helped make schoolwork less stressful. Word is especially useful for writing assignments, while PowerPoint makes class presentations look polished. OneDrive is a major benefit because assignments can be saved automatically and accessed from different devices, whether work starts at home, at school, or on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal – 12-Month Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal includes essential apps like Word, Excel, and OneDrive. Cloud storage is useful, and updates are seamless. Works well across devices for productivity and organization. A dependable subscription for students, professionals, and home users alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the subsctipion!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase the personal suite subscription (annual fee). In my opinion, this is the best way to make sure the software if consistently updated and you are getting the most out of the programs. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to add and use it on all my devices at once never missing a beat. I use Microsoft 365 Personal on my desktop, cell phone, and tablet which allows me to always stay in touch and connected to everyone in my group. Excel is great for creating budgets, keeping track of your money, and knowing where all your money went while planning your wedding or honeymoon trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn’t think buying Microsoft Office would make such a big difference, but it really has. The purchase was simple and fast, and the installation took just a few minutes. Everything worked immediately without any problems, which was a big relief. What surprised me the most is how much smoother my daily work feels now. Word, Excel, and PowerPoint open instantly, and the programs run without lag — even when I’m multitasking. The layout is clean and familiar, so I didn’t need time to learn anything new. Creating documents is easier, my spreadsheets stay organized, and my presentations look much more professional. It feels like a tool that actually helps me stay productive instead of slowing me down. Overall, I’m extremely satisfied with this purchase. If I could rate it higher than 5 stars, I definitely would. Totally worth it and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft tools

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has Word. I use that the most. It has many text features. I do not really use excel. It is compatible with my Windows 10. This is an up to date version. The functions are easy to navigate. If you have an email with them, you can edit right in the email or browser. There is a good save function.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've found the functionality of your new Microsoft 365 Personal subscription easy to navigate! We've designed each feature to offer our users a quality experience, and couldn't be happier knowing you are enjoying your time with your new abilities. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a comprehensive suite of productivity tools offered by Microsoft, tailored for individual users. Here's a detailed review of its key aspects: 1. Software Suite: Microsoft 365 Personal includes essential software such as Word, Excel, PowerPoint, Outlook, and OneNote. These applications are industry standards for word processing, spreadsheet management, presentation creation, email management, and note-taking respectively. They are feature-rich, continually updated, and seamlessly integrate with each other. 2. Cloud Storage: Subscribers get 1 TB of OneDrive cloud storage, which allows users to store, access, and share files securely from anywhere. This is particularly useful for accessing documents across different devices and collaborating with others. 3. Updates and Support: One of the significant advantages of Microsoft 365 is that subscribers receive continuous updates to the software, ensuring they have access to the latest features, security patches, and improvements. This eliminates the need to purchase new versions of the software separately. 4. Compatibility: Microsoft 365 is compatible with various operating systems including Windows, macOS, iOS, and Android. This cross-platform support ensures flexibility and accessibility across different devices. 5. Subscription Model: Microsoft 365 operates on a subscription basis, which means users pay an annual or monthly fee. This model provides flexibility as it allows users to access the latest software versions without the upfront cost of purchasing perpetual licenses. 6. Additional Features: Apart from the core applications, Microsoft 365 Personal includes additional features such as Skype minutes (for calling mobiles and landlines), advanced security features, and tech support. These add-ons enhance the value proposition for users. Pros: Comprehensive suite of productivity tools. 1 TB of OneDrive cloud storage. Regular updates and new features. Cross-platform compatibility. Additional features like Skype minutes and enhanced security. Cons: Subscription cost may add up over time compared to one-time purchase options. Dependency on internet connectivity for some features (cloud storage, real-time collaboration). Conclusion: Microsoft 365 Personal is an excellent choice for individuals who need a robust set of productivity tools along with the convenience of cloud storage and regular software updates. The subscription model ensures users always have access to the latest technology without large upfront costs, making it suitable for both personal and professional use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing Beats Original!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a convenient subscription for anyone who regularly uses Word, Excel, PowerPoint, Outlook, and OneDrive. The activation process is simple, and once it is set up, you can use it across Windows, Mac, iPhone, iPad, and Android devices. One of the best features is the 1TB of OneDrive cloud storage, which makes it easy to back up important files, photos, and documents and access them from anywhere. The apps also receive regular updates, so you always have the latest features and security improvements. This plan is designed for one person, making it a good choice for students, professionals, remote workers, or anyone who needs reliable productivity software for everyday use. Overall, Microsoft 365 Personal offers good value, especially if you use several Microsoft Office applications and need cloud storage. Just remember that this is a 12-month subscription and requires activation after purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the Programs I Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft Word for my new computer and I really like that this Microsoft Office has all the programs I need including Word, Excel, Outlook and Powerpoint. I use the programs a lot for work and this is easy to install on your computer. I like using Outlook for my email and it is fast and simple for all my email needs. This is all the programs I need in one pack and easy to install on your computer.

    I would recommend this to a friend