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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 38,581 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I need, simple to use and the price is good also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved Money and the subscription wqas stacked!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Best Buy deal, I was able to renew my subscription at half the price and it was stacked on my current subscription. I'm good to go for another 1.5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Microsoft office 2013. Many new features and ease of use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you are benefitting from the improved functionality and next-generation system upgrades! Whether it be the added features, or simply the easy of use you are experiencing, we're happy to hear you are enjoying your time. Thank you for sharing your feedback with us!

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the software. Love word and excel. Helps me with running my Girl Scout troop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 is a great productivity softw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is a great productivity software for personal and business use. I like that I can install the native MS Office applications like Word, Excel, PowerPoint, and also leverage and use the cloud online application versions. One Drive cloud storage, and vault are great for safeguarding my data and I can access my work and files from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes great with my new dell computer. Made working from home so much enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to down load and use. Works great on my apple computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good easy to install working with no error recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is great to use especially for students Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent software, would purchase again. Use word and excel programs extensively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for someone like after graduation. So far, I have been using Microsoft 365 at work and have zero complaints. I am able to use all the software apps and get my work done quicker. This is the best decision and the service at Best Buy has always been above expectations. Best Buy offers to assist you with installation and show you step by step instructions on how to install. It’s very simple, quick and easy. I don’t have to go else where for the products. I have been disappointed at Best Buy. All the representatives/sales associates go above and beyond for their customers. Excellent and friend customer service as always. Our family home appliances, laptops, phones and home tv products are all from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, easy to setup. For the price, it’s really worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newby here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very new to using a computer so I’m still learning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft products worthwhile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying Word but for my needs I probably should get Adobe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft-yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading the new Microsoft 365 was surprisingly easy using the electronic connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what I needed. Works with MACBOOK PRO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Made the Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally made the switch from the old, old version to Microsoft 365 and so far I’m liking this new version. The transfer was relatively easy and I was able to make a PowerPoint presentation within an hour of the unboxing of the new computer and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's paperwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still trying to figure it out. used to come installed but now you have to buy it separately. i have it installed but it keeps asking for more money and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using all of the Microsoft platforms! Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a must if you like PowerPoint, Excel etc.

    I would recommend this to a friend