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Customer reviews

Rating 4.5 out of 5 stars with 38616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1209 Showing 24,161-24,180 of 38,616 reviews
  • Rated 1 out of 5 stars

    DISAPPOINTMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new computer, so I spoke to a young man in the computer department. He was extremely helpful, explaining everything I needed to know to make an informed purchase. About a week later, I picked up my computer at the store. Before I pulled the trigger on that purchase, I explained to the same young man that I was not very computer savvy and needed somebody to help me set it up. He again told me that I could call the Geek Squad to have them walk me through the set-up process. However, when I called the Geek Squad, I was told that they were too busy and were not currently setting up computers. I am 70 years old with a laundry list of medical issues. I have been very careful to remain safe throughout the pandemic. I am not comfortable having a stranger in my home to take care of a computer issue. There was also a phone number I have a $1300 computer setting in my home that is totally worthless to me! I really don't know if Microsoft 365 is something I would be able to recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about this product is that it came free for the first year with purchase of my iPad mini 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great cloud companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any office user this is a great companion no worries about finding or upgrading the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Tools

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful tool for at home office and schooling work needed now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say... this software works well for me... much like office 7

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one time purchase better choice than auto-renewal at higher price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't do without it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anyone doing office work. Love Excel & Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This software is a necessity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 2010 to the latest version. Offers many new features and benefits. Glad I upgraded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it but don't like yearly subscription............................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updates are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer version is simple and extremely convenient for altering docs and excel sheets. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for what I needed, purchased with my Mac and definitely used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I don't like the subscription model but that's the way the world seems to be heading.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't need

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied at all. I let the sales guy talk me into this and it was a waste of money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the update features and layout. The cloud option is also a nice benefit for storing documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for office work happy I bought it needed this for work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the idea of renewing the license each year so as to be able to get the newest updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will do. Plus its affordable, would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 for a good price it is a good alternative to Microsoft Office professional,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a new issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Microsoft Office programs for many years. I have loved Outlook and have never had problems with it. I use Outlook because it is the only app I know of that I can create groups for various email mailings. I purchased my new laptop and Microsoft Office program in mid-March. It is now April 24th and I have had Geek Squad fix Outlook 3 times. They worked on it to get it to connect to Cox at the beginning and two times since. If you look online there are many complaints about this issue. It's a possibility it is a Cox problem but all the people online surely are not all Cox customers. Would I recommend the package app? Yes. I hope some day to figure out what the technician is doing so I can "conect" with Cox myself when it fails, but it looks like it is still trial-and-error figuring out the problem. Thank goodness for Geek Squad. WORD, PowerPoint, and Excel seem to be the same reliable programs and I'm happy with them. Many features of Outlook at excellent also, but it has this inherent glitch, I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using the software... best investment for school and work and business

    I would recommend this to a friend