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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 38,581 reviews
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my new laptop, it's upgraded and I got good price on Black Friday. Service on Best Buy are very professional, knowledgeable and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good office progam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Office 365 almost every day and i am completely satisfied with it. I am especially satisfied with word and excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bundle! Great for anyone running a small business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same reliable office suit we all k ow and adore. Makes life so much easier. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you don't want to spend the up front cost of the full program. Same great features, and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect now I can be updated with the software it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software gets better and better, year over year. I'm a fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this with my PC. So far seems to be no problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Value Microsoft 365 Personal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an older desktop or laptop computer like me, and can't afford a new one; this is the best program to buy it enables you to use most of the Features of Microsoft 365 online and save documents to your computer online. It really helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great recommendation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!! I recommend to anyone interested in having this on your PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got a new PC and we needed to get MS Office on it. Purchasing it from BestBuy was easy and painless to activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use and help with software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been extremely helpful with my basic software experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft #1

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase , multifunctional for home and work purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A simple way to do more...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked to be connected to my Microsoft account and 365 personal Microsoft let me be better connected, in addition to being able to execute actions in Excel, PowerPoint, etc. Yes, I can say that I love this application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several competing programs and either found they were completely inadequate to do the jobs or the methods were cumbersome and time consuming. Finally got Office 360 and the old familiar actions worked great. This is updated from what I had on my old computer but the learning curve for the new features and actions was not very steep. Like my old version, the actions were mostly intuitive and logical. Made my life much easier and my documents and presentations were right again. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software and how easy it is to use! Installed it both on my computer and my iPad and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile, super fast and dynamic,Very good I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immediate Use - Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed access to Microsoft Office on my new laptop. So I purchased the product on Best Buy (where I purchased my lap top). As expected, I was able to use the product within minutes of purchase. I’m happy with purchase, which was made over three weeks ago. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal, easy to install

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in August and installed the software in December. I was able to do it myself which is a big deal. I mostly use word and excel and working on mastering outlook with calendar and contacts. It's been tough during the pandemic. But the product is excellent and easy to install on your computer and get right into the programs. Thank you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier you have found your new Microsoft 365 Personal subscription to include all of the applications and functionality you need and utilize most often! And, thrilled you had an easy installation process along the way. Thank you for sharing your feedback with the community! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Necessary purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for light/medium business use. Offers all Microsoft Office products.

    I would recommend this to a friend