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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 38,581 reviews
  • Rated 5 out of 5 stars

    excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent from the moment I arrived; the service was very friendly and they helped me with everything I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use. Good value, but should be more than 1 year subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I've been on office 2010 for so long it is just taking me time to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better savings than the monthly plan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this 12mth subscription. Glad I got it. I wish it was like back in the day when this software came preinstalled and ready to go on new computers. Best Buy runs promotions from time to time when you purchase a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to figure out and install thank you highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and wonderful creation and piece of art

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple MacAir Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop that I bought has been great.It has made access to the internet so much easier. The screen is large enough to allow Zoom and remote learning and virtual exercise classes. It was easy to get used to using the programs. The Best Buy support team was extremely helpful in helping me set up Microsoft 365 and my security system.I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    micro 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you use an apple laptop, you need this to communicate with other people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, haven't had time to use it too much yet. Will let you know. Want ot set up quicken to start recording my expensies during 2026.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed to complete my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Comm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my current needs. Easy to use for my multiple communications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Purchase Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early in the use of the application. Maybe in another month. Initial use indicates ease of integration between both laptops...old running MS10 (Toshiba) and new(HP) running MS11, MS User now and ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360 subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for items purchased for this subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working for me better with iOS rather than windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and use for my college student needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    word processing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with apple. No problems Very easy to use...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for my new Comptor Ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Ease to install on the new computer works great as always as in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive but nice features and intuitive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I purchased office 365 with the subscription service instead of the physical media. So far I like the fact that use always get the latest features. Its a little pricier than the physical media copy. I guess it comes down to personal use. For myself this was installed on a business computer so having the latest updates is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and great customer service, Good application offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft office and all it has to offer for my small business

    I would recommend this to a friend