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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 37869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 37,868 reviews
  • Rated 4 out of 5 stars

    Very good, especially when it's free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this free with my Laptop purchase and it is a great but I am so used to running the 2013 edition that it took me awhile to figure out some little things. I am kinda weirded out by the way Microsoft is changing this to a subscription based program but I can understand their mindset when it comes to people only needing it for a year or less and not wanting to pay for a whole suite of software that they will never use again. I will be sticking to my version that I paid for but I am glad that this was included and it will be used from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install for someone who does not know what they are doing! Word is the only thing I’ve used but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for all the pc necessities ranging from school to business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inadequate review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to the new 365 so cannot give a review at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the Microsoft 365. Microsoft could have offered a feature to keep using the old Microsoft and just pay to keep using what you had. I would have gone for that. No, upgrade. Just a way to make money. So, I paid and they are happy. I will learn to use it. I am recommending it because you have to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Was concerned going from Windows 10 to Windows 11, but so far no issues. Great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do anything without these programs . Easy to install and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the days these came preloaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the days when you could buy a laptop with at least Word loaded. The Office 365 suite came on sale with my laptop, but the license is yet another annual expense now (and nothing to prevent prices from going up). All I need it for is Word, but it is necessary to get all the bells and whistles and cloud storage (which again, you have to pay to maintain). The question below asks "would you recommend this to a friend?" I have no choice but to say yes. There is actually no choice at all. Thus 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fairly easy to use and has a lot of great features. I have not mastered all of the programs, but am looking forward to learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had to started her third year of college online at LSU and she needed a new computer. Since I live in Maryland it was easy to go online an order this computer and have her do a curbside pickup at her local Best Buy. She love her new computer!!!! I also purchase Microsoft 365 and Trend Micro Internet Security was free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scratch off card code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to go to Microsoft's website to enter card code off of card in the Microsoft Office 365 packet to get download. It is similar to a lottery ticket scratch off. Problem is even scratching off very gently you scratch off part of the code. You are pretty much screwed. Called Best Buy. They said bring in and they'll see what they can do. We'll see. The 30 day Microsoft software sample that came on my new HP Laptop is good and does what I want it to do. I would recommend this software but be very careful when scratching off to read code on card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Microsoft, the one program you must have insl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft speaks for itself. I love all the many different functions and programs this bundle has to offer. I can safely and confidently do anything I need to do using my Microsoft programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install in a good product. Had all of the software that I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to start using Office for first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use Word and Excel but can easily see its a giant step up from the WORKS program I have used for 7 years with Vista.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really only needed excel and office and was disappointed that I have to get a subscription for Microsoft 365 just to have these programs. Hopefully I will be able to use some of the other features that are included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a personal product but works great, i have tools to do my work everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and good for the entire year. It’s a must have for me and my task or jobs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The many features that come with this product are great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing about your installation experience with us, James! We really appreciate the great feedback.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Required Every Day Programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up buying them because I need these for my job and everyday activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to install and I can work from home now! this package has everything necessary to get up and going with word product

    I would recommend this to a friend