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Customer reviews

Rating 4.5 out of 5 stars with 38995 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 38,993 reviews
  • Rated 5 out of 5 stars

    LOVE Microsoft 365

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the subscription - always just had the single device license in the past. This is great because of the automatic updates and ability to use it on several devices, all of which are connected under my one account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently renewed my Microsoft 365 Personal subscription, and I continue to be very happy with it. One of the features I appreciate most is the flexibility it provides. I can save documents directly to my computer when I want local access, or I can store them in the cloud for convenient access across multiple devices. I use Microsoft 365 for a variety of projects, including research, business planning, and developing new ideas. Word, Excel, and PowerPoint are reliable, powerful, and easy to use. The applications work seamlessly together and provide everything I need to stay productive. My only minor criticism is that Microsoft Copilot can occasionally experience some lag or slower response times. This hasn't affected my ability to use the core Microsoft 365 applications, and Word, Excel, and PowerPoint continue to perform exceptionally well. While Copilot may take a moment to respond at times, the overall experience with Microsoft 365 remains excellent. Overall, Microsoft 365 Personal offers tremendous value, flexibility, and functionality. It has become an essential part of my workflow, and I would recommend it to anyone looking for a dependable productivity suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop Purchase Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a laptop and couldn't be more satisfied with my decision. From the beginning, the purchasing process was smooth and easy. The variety of available models allowed me to choose exactly what I needed, and the staff was very friendly and professional, helping me answer all my questions. A highlight of my purchase was the one-year gift subscription to Microsoft 365. This has been a great addition, as I now have access to all the tools I need for work and study, without worrying about additional costs. The laptop itself is powerful and fast, perfect for my daily tasks. I'm very happy with my purchase and would definitely recommend this service to anyone looking for a new laptop. You won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my home computer. I use Word and Excel for my personal projects. I use Microsoft copilot and in the past have used ADOBE. They perform very similar if not identical to the Microsoft 365 products that businesses purchase for commercial use. Since I don't have the volume that commercial o government uses I am guessing that the home product doesn't have as much storage capacity as the Microsoft 365 used for governments and businesses. I especially like the addition of Microsoft Copilot, with powerful AI tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Subscription to Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 12-month subscription when I bought my new HP ENVY x360 laptop recently. It was easy for my tech guy to install, and everything works fast and efficiently. I use WORD most of the time, and having Copilot included can help make my writing and grammar better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Software Package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having this Microsoft software package added to my new Dell desktop computer. It is what I am familiar with and I am now Windows 11 compliant with my new computer and this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if Word is all you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest — I really only use Word, and for that it's excellent. Reliable, familiar, and my documents look the same everywhere I open them. Two small wishes: I'd love built-in tutorials when new features get added, because I don't always figure them out on my own, and I wish the price were a little cheaper. Next time I'd probably buy a lifetime option instead of the yearly subscription, since I don't use all the extra features. But for what I need, it does the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my home use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me to use at home! I was nervous about the install but it was a breeze to install and use immediately! I consistently use Word and Excel but look forward to learning more about the other products available and using them as well. Great purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very happy to know that 365 has been perfect for your at-home use! It's great that the installation process exceeded your expectations and we can't wait for you to become an expert with our apps.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great Office Subscription for Everyday Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 Personal is a useful subscription for creating documents, working with spreadsheets, and making presentations. It includes helpful applications like Word, Excel, and PowerPoint. It is compatible with multiple devices, including Windows PCs, Mac computers, and mobile devices. Overall, it is a convenient option for personal use, schoolwork, and everyday productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's all it says it is!!! Happy with Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft really is a nice addition to have. While I won't be using anything other than Word, many people will use more than one of the features. I like Word because you can write letters, resumes, make charts, put things in columns, and just gobs more. You can decide how small or large you want the print to be, make it bold, use different colors, use columns, bullets, use Arial, Roman, Script lettering, plus many more styles. Yes, Microsoft 365 has a fee, but it's afforable. If you're going to use a computer, you might as well get features that will make your job easier as well as fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Seamless Productivity Across All Devi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal subscription is perfect for everyday productivity—easy to install, works smoothly across all my devices, and offers excellent value with premium Office apps and secure cloud storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Windows 365 subscription from Best Buy, and I couldn't be happier with the experience. From the start, the setup was incredibly smooth. Best Buy provided clear instructions and fast delivery of the digital license, making it a breeze to get started. Windows 365 itself is a game-changer. Being able to access a fully functional Windows environment from virtually any device—whether I’m on my MacBook, iPad, or even a browser on a borrowed laptop—is pure magic. The performance is rock solid: fast boot times, reliable cloud syncing, and the ability to run all my Windows apps without compromise. It’s perfect for work, especially when switching between devices or working remotely. No need to worry about hardware limitations or software compatibility anymore. It truly feels like I’m carrying my PC in the cloud wherever I go. I highly recommend Windows 365 to professionals, students, or anyone who values flexibility and power. And buying from Best Buy was the cherry on top—easy, trustworthy, and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Unleash Your Productivity: Microsoft Office 365 Review Rating: ★★★★★ Microsoft Office 365 is an absolute game-changer when it comes to productivity software. As a user who relies heavily on its suite of applications, I can confidently say that it has revolutionized the way I work and collaborate. First and foremost, the seamless integration across devices is a standout feature. Whether I'm working on my laptop, tablet, or smartphone, I can access and edit my documents, spreadsheets, and presentations with ease. The cloud-based storage ensures that my files are always up to date and accessible from anywhere, eliminating the need for constant file transfers. The range of applications within Office 365 is impressive. From the classic trio of Word, Excel, and PowerPoint to the versatile OneNote, Outlook, and Teams, there's a tool for every task. The intuitive interfaces and familiar features make it easy to navigate and utilize the full potential of each application. Collaboration has never been easier thanks to Office 365's real-time co-authoring feature. Multiple users can work on the same document simultaneously, making teamwork seamless and efficient. The ability to track changes, leave comments, and share files securely simplifies the collaborative process, whether it's within a team or with external partners. The constant updates and improvements from Microsoft ensure that Office 365 stays ahead of the curve. New features and enhancements are regularly rolled out, keeping the software fresh and relevant. The automatic updates mean I don't have to worry about manually installing patches or missing out on the latest functionalities. Another standout aspect of Office 365 is its robust security measures. With built-in encryption, data loss prevention, and multi-factor authentication, I can rest assured that my sensitive information is protected. The advanced threat protection and anti-malware features provide an additional layer of security, safeguarding against potential cyber threats. The subscription-based model of Office 365 offers excellent value for money. With a single subscription, I have access to the latest versions of all the applications, along with generous cloud storage and regular updates. The flexible pricing plans cater to different needs, whether it's for personal use, small businesses, or large enterprises. In conclusion, Microsoft Office 365 is a productivity powerhouse that empowers users to work smarter and collaborate seamlessly. Its wide range of applications, cross-device compatibility, real-time co-authoring, regular updates, robust security, and excellent value make it an indispensable tool for individuals and businesses alike. If you're looking to boost your productivity and streamline your workflow, Office 365 is the ultimate solution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this program while I was working. I am so happy to have it at home! The program is easy to use and has all of the features I was looking for. I wish it wasn't a subscription, but that is not a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Personal

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is very useful and I needed it on my personal laptop as this is the same software that I use at work. Very easy to install online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy Microsoft 365. The ease of updating and cloud use that I can share between my devices. It is nice to always have the latest version of each product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - For Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 for Mac was easy to install and works well with my Apple IOS on my new MacBook Air laptop. I have used Microsoft 365 for Mac in the past, and the new version is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up to date office programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have all the office programs I need. I also know I will have the latest updates for these programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was easy to install. I thought I would need to call Best Buy's Geek Squad to help me, but I was able to do it on my own. It is up and running perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and packed with tools, but comes with a l

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Microsoft 365 for a while now, mainly for work and some personal projects, and it’s been a really dependable set of tools overall. The biggest strength is how much is included. Having access to Word, Excel, PowerPoint, and Outlook all in one subscription makes it easy to stay organized and get things done without needing separate programs. I use Word and Excel the most, and both are powerful once you get used to them, especially for more detailed work. I also like being able to access my files across devices. Being able to start something on my laptop and then pull it up later without worrying about saving or transferring files is really convenient. That said, it’s not perfect. Some of the apps, especially Excel, can feel a bit overwhelming at first with how many features there are. It takes some time to really understand everything. Also, since it’s a subscription, you have to be okay with the ongoing cost instead of a one-time purchase. Overall, Microsoft 365 has been a solid choice for both productivity and collaboration. It’s not the simplest option out there, but if you need a full set of tools that work well together, it’s definitely worth considering.

    I would recommend this to a friend