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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 38,591 reviews
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, compatible with files created on prior versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365. Learning the program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MS Office on computers for years. In fact, my first computer had a Dot Prompt. At one time I was very proficient with both Word and Excel. I am transitioning from a laptop to iOS iPad and was hoping that 365 Personal was going to give me the tools I needed. You should know that I am 80 years old. It’s more difficult to learn new things. I think I have the basics down after a few weeks. However, I’ll be looking for a 365 for IOS for Dummies book. I think it will meet my needs, once I learn how to use it. It was not a seamless transition for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product is ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just hate you have to pay yearly for the subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software for new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alittle hard to follow especially on a new laptop and OS software. But i got it done. Downloaded fine. We got a total of 15months for buying it, 3 free months added for buying a laptop too. Cant complain, i needed to have word and excel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I mean, you gotta have it. But I miss the time in which you bought something and you were set. If you have to buy subscriptions for everything, you become some kind of a slave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pack for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pack for the price. Easy to install... everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Has all the programs in one palce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time redeeming at first, but finally figured it out myself. Customer service was no help, I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, helpful self explained, and very easy to download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, quick and easy to purchase what I needed. I've been purchasing all my electronics to include appliances with Best Buy and have yet had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jahman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the idea that you now have to pay for what I consider the most basic functions of a laptop/computer. The laptop is basically useless without it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10-365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using Microsoft Windows 10, 365 came with the new HP laptop. A little different layout, took a little bit to get used to, but overall seems like an overall improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do palm simple easy. If your new to the game I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy! Lots of moving parts as an artist and business owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a program for beginners as well as the Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the total package, excel, publisher, word and PowerPoint all under one roof what more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth time I am renewing my subscription with a new computer purchase. Use this for both personal and business daily. I cannot live nor work without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to have on the lab top. Every Lillie heips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and transfer to other PCs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 365 for almost two years. Owning more than five PCs required me to purchase a second license of Office 365. I have been able to uninstall and reinstall Microsoft Office on my PCs when something goes wrong with my experimentation. I have developed software using Microsoft Access for over 15-years. Office 365 allows me to stay current without having to buy a new DVD based Microsoft Office when a major upgrade becomes available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to download and set up only drawback is it Microsoft switching to subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review by LP on the purchase of card and computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Microsoft H Hewlett-Packard computer at the same time that we purchased this gift card. The gift card helped us easily load the products that my wife wanted to put on this computer. It was a good purchase. Thank you very much.

    I would recommend this to a friend