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Customer reviews

Rating 4.5 out of 5 stars with 38057 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 38,056 reviews
  • Rated 5 out of 5 stars

    Seamless and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Windows 365 subscription from Best Buy, and I couldn't be happier with the experience. From the start, the setup was incredibly smooth. Best Buy provided clear instructions and fast delivery of the digital license, making it a breeze to get started. Windows 365 itself is a game-changer. Being able to access a fully functional Windows environment from virtually any device—whether I’m on my MacBook, iPad, or even a browser on a borrowed laptop—is pure magic. The performance is rock solid: fast boot times, reliable cloud syncing, and the ability to run all my Windows apps without compromise. It’s perfect for work, especially when switching between devices or working remotely. No need to worry about hardware limitations or software compatibility anymore. It truly feels like I’m carrying my PC in the cloud wherever I go. I highly recommend Windows 365 to professionals, students, or anyone who values flexibility and power. And buying from Best Buy was the cherry on top—easy, trustworthy, and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my office 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it very often and it is very comfortable on Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a comprehensive suite of productivity tools offered by Microsoft, tailored for individual users. Here's a detailed review of its key aspects: 1. Software Suite: Microsoft 365 Personal includes essential software such as Word, Excel, PowerPoint, Outlook, and OneNote. These applications are industry standards for word processing, spreadsheet management, presentation creation, email management, and note-taking respectively. They are feature-rich, continually updated, and seamlessly integrate with each other. 2. Cloud Storage: Subscribers get 1 TB of OneDrive cloud storage, which allows users to store, access, and share files securely from anywhere. This is particularly useful for accessing documents across different devices and collaborating with others. 3. Updates and Support: One of the significant advantages of Microsoft 365 is that subscribers receive continuous updates to the software, ensuring they have access to the latest features, security patches, and improvements. This eliminates the need to purchase new versions of the software separately. 4. Compatibility: Microsoft 365 is compatible with various operating systems including Windows, macOS, iOS, and Android. This cross-platform support ensures flexibility and accessibility across different devices. 5. Subscription Model: Microsoft 365 operates on a subscription basis, which means users pay an annual or monthly fee. This model provides flexibility as it allows users to access the latest software versions without the upfront cost of purchasing perpetual licenses. 6. Additional Features: Apart from the core applications, Microsoft 365 Personal includes additional features such as Skype minutes (for calling mobiles and landlines), advanced security features, and tech support. These add-ons enhance the value proposition for users. Pros: Comprehensive suite of productivity tools. 1 TB of OneDrive cloud storage. Regular updates and new features. Cross-platform compatibility. Additional features like Skype minutes and enhanced security. Cons: Subscription cost may add up over time compared to one-time purchase options. Dependency on internet connectivity for some features (cloud storage, real-time collaboration). Conclusion: Microsoft 365 Personal is an excellent choice for individuals who need a robust set of productivity tools along with the convenience of cloud storage and regular software updates. The subscription model ensures users always have access to the latest technology without large upfront costs, making it suitable for both personal and professional use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Productivity Suite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 package has been one of the best additions to our home setup, especially with my kids doing so much schoolwork online. The apps are fast, reliable, and incredibly easy for them to use. Word, Excel, and PowerPoint have become part of their daily routine, and the cloud storage in OneDrive makes it simple for them to save assignments and access them from anywhere. What I appreciate most is how seamlessly everything syncs across devices. Whether they’re working on their HP laptop or switching to a tablet, their files and notes are always right there. The included security features also give me peace of mind. For families, students, or anyone who needs dependable tools for work and learning, Microsoft 365 delivers outstanding value and convenience. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy install. Not sure what else to say. Just like previous versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and great value for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m honestly impressed with this product. From the moment I opened the box, everything felt high-quality and well-made. It works perfectly, looks great, and has made my daily routine so much easier. The performance is fast, reliable, and way better than I expected for the price. I’ve tried other brands before, but this one stands out for its durability and attention to detail. If you’re thinking about getting it — just go for it. You’ll be glad you did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    software installed at store no problems Andrew took time to offer options, but was not correct on price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is exceptional. I like that it gives you options on what you would like backed up to the cloud. It offers continuous updates that keep your computer safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal MS product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a short version of Excel and Word on my last iPad! Thought that would be sufficient for the tasks at hand! Was skeptical about adding this purchase; however, did turn out to be the better decision! This even has AI help / support, if desired! Was a little trying at first to figure out how to maneuver with formulas and layouts! Once figured out, totally enjoyed the full Word and Excel!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to use this product on at least one other computer. However, it appears that the product is not transferable to another device. Nevertheless, I am satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm very happy with my membership

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership applications work really good. I'm happy with it and I will always use it because I need it a lot for my computer duties and in case I return to college to study probably another career I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop for my younger sister. I have Microsoft on my "All-In-One," and needed to add Microsoft 365 Personal to her computer. The software is great! It makes it easier for her to navigate and use something that she is familiar with. I am very pleased with this product, and will continue to renew the subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to add and use it on all my devices at once never missing a beat. I use Microsoft 365 Personal on my desktop, cell phone, and tablet which allows me to always stay in touch and connected to everyone in my group. Excel is great for creating budgets, keeping track of your money, and knowing where all your money went while planning your wedding or honeymoon trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she uses it on her new laptop. I've used Microsoft Office for many - many years and 365 is just the newest iteration. The learning curve was not steep, just the usual find where the command is located. I've found it to be very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    K's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now create and delete various lists and so many other things. Everything is very professional looking. I had no idea how easy it would be by using Microsoft 365!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The usual Microsoft bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected - I've been using 365 for years on my work computer, and needed it on my home one. Word, Xcel, Powerpoint, Outlook, Defender, and storage on One Drive - I guess I've been pretty spoiled to consider access to all of them as no big deal. I wish One Drive was not so persistent in trying to sync everything all the time. Includes the usual aggravations of Microsoft - various pet peeves that we live with because we want the industry standard, and that we've found work-arounds for to accomplish what's needed. (such as, do image manipulations in Powerpoint, and then copy/paste them into Word). I got a discount on the price when I purchased my computer, but full price isn't too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Comes Through Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer, new printer, new Microsoft 365 Personal subscription (have used only Word so far) - what can go wrong? So far only the 88-year-old operator (me) has made extremely rare minor errors. And so far, the Microsoft 365 Personal program and its supporting equipment have been perfect! (When I was in school there was no such thing as an A+. An A was as high as you could get ... and an A it is for Microsoft!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea Microsoft

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft products for 30+ years and find the current office suite to be the best yet. I use Word and Excel on a daily basis because they are quick, easy to use and exacting in their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 Personal App is just what I needed and wanted. Easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the software. Easy to install would recommend.

    I would recommend this to a friend