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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 38,581 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft 365 is more innovative than ever before. With the AI integration, it makes it easier to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Magic by Nest Nuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft software is an encompassing product designed to capture our daily needs Very key to every individual user A smart way to go and one -stop shop item that has a universal positive effect in return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpfull loading all programs and saving all info from our old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend this product for windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buying Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of buying a subscription-based software products was fast and easy through Best Buy. Great buying experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works gokd love using works and word. Plus the protection plan is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too much to say since Microsoft word processing has always stayed consistent. Got a good price for1st year with purchase of a new pc. What I don't like is that you now have to pay yearly for the software. Years ago when you purchased the program you could use it indefinately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase of Microsoft 365. The setup was simple, and the apps run smoothly across all my devices. Having access to Word, Excel, and Outlook has made my work much more organized and efficient. I also appreciate the cloud storage through OneDrive—it’s convenient and keeps my files secure and easy to access anywhere. Overall, Microsoft 365 has been a great investment for productivity and reliability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no issues with this software. Was easy to install on our own and works great with windows 8.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365 Personal 5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation across my MacBook Air and IPad Pro. Dependable and reliable as usual. More features than I’ll ever need. The 15 month subscription is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired Hopefully now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish I can use this program more but being retired and my age ways against me. I see things made more easy to make happen with all the features... again good job Microsoft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up of new laptop after transfer was great. The drop off of old computer to have items transferred wasn’t as good. The person at the desk wasn’t friendly and quite non responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to install and use. Worth the money!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Janina,

      We appreciate your review. We're glad to hear you had an easy setup and see the value of Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease to use and setup. We’ve needed this for a long time, happy to finally have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 sweep off your feet just like a mystery.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was quick and easy to add on and now I am getting the best out of my laptop Microsoft 360 is the way to go without a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product! 100% Recommended, Easy Recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some help from the Geek Squad to get it installed on my laptop. It was a problem with my email address and not the product. Now that it is installed it works just fine and I can get all my work done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was easy to install on my laptop. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have used the Microsoft Office Suite for years, I have only recently purchased the 365 Personal, so it will take me awhile to get used to the new features. Nonetheless, I am finding that it is relatively easy to use, and Word now has far more editing features than I had encountered in previous editions. I would definitely recommend it to anyone looking for a complete but updated series of the world's favorite applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product is solid, it's company stands with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good reputation! Very user friendly product!

    I would recommend this to a friend