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Customer reviews

Rating 4.5 out of 5 stars with 38174 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 38,173 reviews
  • Rated 5 out of 5 stars

    Pay Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the Microsoft 365. Microsoft could have offered a feature to keep using the old Microsoft and just pay to keep using what you had. I would have gone for that. No, upgrade. Just a way to make money. So, I paid and they are happy. I will learn to use it. I am recommending it because you have to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I love the easy step-by-step to install it and it’s easy to go to make a letter or a spreadsheet. It’ll make doing taxes a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service at time of purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort of having microsoft software handy. I like get the alerts and the update as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simple to download and get going on my devices, great overall

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sammy,

      Thanks for sharing your review with us. We're glad that you're having a great experience with Microsoft 365!

      Tom
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to install on my 2 new laptops. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft for my laptop that works as expected so I can complete all my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift for my son.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said he needed this so I got it with a new laptop. He's happy with it. Personally, I have switched 100% to Linux.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Software is great. In addition, the local Geek Squad at Best Buy will not let you leave until they are sure that all programs are working properly and you are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for EXCELLENT service and support. Both gentleman that assisted me were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy enough for anyone to complete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use even for the last techy person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New updated microsoft office is great. Quick, convenient, and many tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working as expected no issues to report. working as I need for my uses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I need to say much. It installed very easily and did everything that you need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have time to get into them yet. they are an upgrade from what we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software for new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alittle hard to follow especially on a new laptop and OS software. But i got it done. Downloaded fine. We got a total of 15months for buying it, 3 free months added for buying a laptop too. Cant complain, i needed to have word and excel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great For on The Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a full time student and a full time employee so juggling my schedule can get tricky but being able to do my excel spreadsheets on my home desktop and having access to my documents on my tablets has been amazing!!! The only downfall is just on my tablet (Samsung Galaxy 4) is it doesn't do spelling/grammar check......so I couldn't give it a 5 but Other than that downfall I would highly recommend it to anyone on the go with work or school. Super easy to manage and very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install works like a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sales person - nice product-and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo AMD Ryzen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AMD Ryzen processor it is super fast and its great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired Hopefully now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish I can use this program more but being retired and my age ways against me. I see things made more easy to make happen with all the features... again good job Microsoft

    I would recommend this to a friend