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Customer reviews

Rating 4.5 out of 5 stars with 38673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1465 Showing 29,281-29,300 of 38,672 reviews
  • Rated 2 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel that i was misinformed on this item and i was told that i could return it within the policy. when i tried to return it i was told that this item could not be returned, so i can't even use it. i am trying to give it away .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have this for my school. I guess it's the standard and not an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with 365 office personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been super happy with Office 365 over the years and take advantage of most the applications in the suite. This subscription has persisted with me even past my time at university due to the sheer convenience and organization that it provides in my day-to-day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good that office 365 was included with the laptop. Too often you have to buy it separately. the only thing I don't like about Microsoft soft ware is the mess you have to go through trying to load it or reload it...and you need this code or that code.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonders for home life needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a non-activated Microsoft Office card and then having to exchange for working one-a bit annoying-but not sure how I lived without Microsoft for the past 10 years! I use word and excel religiously and enjoy the simplicity of keeping my daily life organized.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microsoft 365 was hard to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still had difficulty installing, if you make one error there is no going back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product(Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew)) for an apple air I bought last year....Although I got a similar gift and hence I had to return it customer service at Best Buy was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can't cancel office 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not cancel this Office 365. They have charged me 2 times and I have "tried" to cancel 2 times. Now they say I need to talk to you to get it canceled. When I try online things go in a circle. Please help Ivan W Macdonald

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft office when it's free. You can't complain too much about free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed without issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted Microsoft Office functionality for a 6 month assignment so this subscription service fit the bill. Only down side.... Needed a credit card number to install, even though the service was purchased up front. Forces me to remember to cancel the service after one year or be charged. Strange!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    More ways to make money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a waste of money. I wish I had just bought the one time, one PC Microsoft rather than the yearly subscription. In all honesty, nothing ever really changes. It's just another way to make money annually. Works like any other Microsoft office.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something I had to have. Don't understand why I should have to purchase this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since buying the computer i seem to be calling Geek Squad every couple of days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that you have to continuously "Rent" Microsoft Office for your computer. You never really "OWN" the software. But if your job and life depends on it, then of course get it. It works splendidly none-the-less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I had to get the Microsoft Office package with my new HP laptop. I'm glad I did on Black Friday, as it was bundled in a great deal. I love the versatility of Excel and all the functions it gives. I can't have a laptop without Microsoft Office. End of story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office Continues to Impress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this version of Microsoft Office. The direct download option for software installation (versus a CD/DVD) is an excellent perk. Not having to wait for the installation disks in order to get the Office Suite up and running is definitely a time-saver. Would certainly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 works well on our new HP Pavilion all-in-one computer. It's a LOT faster than Office 365 on our old MAC all-in-one computer, and we're a lot more familiar with the interfaces of Word and Excel than those of the Apple products that come with the MAC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than paying month-to-month

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to not have to pay for Office month-to-month but rather once a year. I also ended up paying less with this option as well, so I plan on doing this again in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office = Everybody needs it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the subscription to have native programs to open docs, spreadsheets, and presentations that don't run as well on my Mac platform. My only complaint is just the time it takes to learn some of the new features because I updated from 2011 version.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not teceive but got no refund either

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the computer for which this was charged before ever even picking it up at the store, but receive no refund for this

    No, I would not recommend this to a friend