Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1466 Showing 29,301-29,320 of 38,672 reviews
  • Rated 5 out of 5 stars

    Windows 10 operating system, REALLY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this program on my new MacPro is incredible. I will only purchase Mac since trying to make sense out of Windows 10 operating system. I thought Windows was getting back on track with Windows 7, but then came 8, a huge disappointment. I will not go back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great office pack

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great business tool..the office Pack. However I need a clarification? Is this one year subscription on Auto- Renew ? If so I would request you to cancel the Auto-Renew option as I would decide on renewal of the same closer to its expiry. Best Regards

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bunny,

      This is an auto renew. If you would like to change that you can cancel your auto renew here: https://aka.ms/AA4zgfc.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    It works for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft so it should work for all. I have always liked Windows and Microsoft is something I have always use for business and personal use. My laptop will not run Windows 10 and that is ok with me that I use Windows 8. Great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not pleased

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t read the back, we were told it was for 5 devices

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office 360 Works as Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than a few newer features. I purchased this mostly for having MS Word and PowerPoint. Both work as expected and as previous releases have delivered. Nothing much exciting other than the regular reliability promised by previous MS Office releases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Software package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, not sure I am convinced yet on the annual charge / subscription concept. It makes the software very expensive over the long run. Microsoft should consider lowering the annual charge so as to not look like they are so insensitive to their customers costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any tablet or computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to go along with my Microsoft X tablet. Needed a software to be able to save my clients personal progress, while assisting them as their personal trainer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Office 365 and easy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I found out I could use Office 365 on Apple, I purchased my apple laptop along with the Sony I have. Wouldn't purchase any computer that I couldn't use Office on. Best Buy was great and installed it for me on my first mac and showed me how easy it was. Enjoying my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product but had installation issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While installing on my new computer, it overwrote my existing account and I had to spend several days with microsoft fixing the issue. Would not have been much of an issue, but the first Microsoft technical service person made the problem worse and turned off all office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in a bundle deal with a smart stylus pen and anti virus program, it was great deal and worth it. Its definitely worth getting if your student and do a lot of writing papers and can even be great for businesses that use PowerPoint or excel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    mrs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to install, had to have Geek Squad member install and it had to be looked at more than one time. Don't believe I had a choice to install any other type of Microsoft plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that i could download this software and that I didn't have to wait, because I needed this for work and school. However, still a little displeased I have to pay for it yearly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 65" OLED - Great picture quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 65" SONY Bravia OLED television as a Christmas gift. It is the exact same as we have in our condo, so we know how great the picture quality is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited to Excel, Word & Powerpoint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Limited to Excel, Word & Powerpoint. I expected more such as MS project

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a shame that I have to buy this, but I do. Hopefully, the competition will come up with something that works with attachments from friends and family, but we aren't there yet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Office 365 just added cost to me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sold me this software telling me it would fix a problem Zi was having with Outlook. It did not fux the problem. It only added a $70 recurring cost. I see no special advantages of 365 over Office 2010 for my purposes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only allows for one install, unlike the 3 like the service rep told me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is very expensive and I don't like the monthly charge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OK

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I will renew this because it is hard to learn. I think you would have had to go to some type of course to learn how to use Office. I wish I knew it because I think it could organize all my bills and taxes that are scattered everywhere.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We would love to help you as your are learning how to use Office 365 Personal. We have a great Office tips and tricks page: https://aka.ms/AA4r1mp. If you need help with anything you can reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Only one gripe -- labelling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is labelled Microsoft Office 365 Personal (1 Mac or PC + 1 iPad or Select Windows Tablet) (1 Year Subscription) - Mac|Windows But after installing on a Windows tablet, it would not install on a PC and I was told it can only be installed on one Windows device and one any other device

    I would recommend this to a friend