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Customer reviews

Rating 4.5 out of 5 stars with 38673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1467 Showing 29,321-29,340 of 38,672 reviews
  • Rated 4 out of 5 stars

    Love office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my new laptop and I have only had the chance to use this program for a few times. I have enjoyed the use of this. I had office 2007 on my old laptop, this is a very nice up grade for me. I love how it helps with spelling and grammar in a easy way.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ripped off by Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this subscription on April 7 and I have received a notice that I am to be charged again for a renewal that will start in May. That's double dipping and unacceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things about Microsoft 365 every one needs to have this on their computers, how can you do anything without it. It serves so many purposes and can’t be replaced by anything better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there really to review about except MS is going to a cloud service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased a new computer and needed to get Office Word

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay for what I need to do. Doesn't line space to my specifications.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had installation problems. Had to get support and it cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery of the new subscription model for Office on my new laptop but the integration was pretty seamless moving from the trial version to the full year version. Simply enter the license number that was emailed to me and good to go. Still hate the subscription idea but the implementation worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have Office running on my other devices and could use it on a newly purchased laptop. However, Office 365 came free for one year on the new device. It works just fine, but I rate it 4 stars because it's installation resulted in lots of marketing communication from Microsoft.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I never got this with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure this is a great product but I never received it with my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A must for any electronic device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary programming for any electronic device. Great for my online school!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works are is should. I don’t like the fact that you must buy a yearly subscription in order to keep the program updated. Just another way for Microsoft to make even more money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NONE of my Contacts transferred from 2010 to 365.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer from 2010 to 365 was fairly easy; all except for my Contacts. NONE of them transferred. Not all of them are in my COX Contacts. I lost so MANY genealogy resources!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Personal use Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with Microsoft GO and received in store credit of 20.00 off. Personal use offers lots of benefits of 1TB of storage and if you have mutlipe Microsoft products it backs up and mirrors to the next product. Very easy to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in Dec of 23, each time I attempt to download from Microsoft I am told one reason or another as to why I cannot download the program. It has been over a year and I still have not received what I paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a necessity when it comes to being a student. I plan on having my laptop for Several years, my last mac book lasted 9 years before needing to be worked on so for at least another 9 years ill be using this office package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this so I could put it on my MacBook Air and it wouldn't let me load the page up. Then I googled what could possibly be the problem and they said something about having to download it some other weird way? I didn't end up using it I just gave it away to a family member lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first “subscription” to office so I was a bit weary of how to get it up and running. Easy to set up. Go to website on the card, enter code, create or log in to account, follow prompts. Done. Wait for a sale. I frequently see it offered $20.00 off.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Adrian,

      Thanks for the review. We're ecstatic to hear that you were able to get set up so easily with Office 365 Personal. We hope you continue to find the entire program as easy to use as your set up process. Thanks again.

      Cheers,
      Jonny
      Office Customer Care
      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    I mean it’s Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s microsoft office, you know?! I has to get it because i needed it for school, but windows is a flawed operating system to begin with... and I am not a fan of mycrosoft, but it gets the job done, albeit slowly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s word..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally don’t know anyone who doesn’t know Microsoft products. However if you’re one of the few that don’t, it is very helpful for school (I am currently getting my masters). Also I can imagine there are a lot of jobs where these programs would be useful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      Thanks for sharing your thoughts - we always value customer feedback and hearing how our customers use Office in their lives. That being said, we love hearing Office is helping you through school. If you're ever in need of a great starting point for projects and presentations, check out this link: https://www.microsoft.com/en-us/education/students/resources/default.aspx

      We wish you the best of luck in this school year!

      Sincerely,
      Jo
      Office Customer Care Microsoft