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Customer reviews

Rating 4.5 out of 5 stars with 38673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1469 Showing 29,361-29,380 of 38,672 reviews
  • Rated 5 out of 5 stars

    Microsoft Office is a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Apple computers are amazing, I personally think Microsoft Office is irreplaceable (so far) in terms of its convenience of use when it comes to Microsoft Word and Excel, among other programs. This purchase is definitely worth it for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing I wish is that you owned Microsoft word after purchasing this. It is just a subscription meaning I would have to pay to keep it next year. The one thing I do love is I have everything up to date with office where as I would have to upgrade if I needed the newest form.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and with the subscription will always be ensured that the software is always up to date. However, I purchased it for the Mac because it had Access (MS) and I later found out that Mac is not compatible for Access and there is no comparable product available. I look forward to that day!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cust srv rep tried to sell $400 fix for load error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave an error and phone number when I tried to load it. I called and some guy with an Indian accent told me I had a serious virus called koobface that was in my router and pcs and that it probably came from using Facebook. He could fix it for $400 over the phone or I could take it in, but it would cost $600. When I declined, he hung up on me. I did virus scans on everything and found no viruses. I then tried to install again and it installed without incident.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop and tried to reinstall my Microsoft Office suite I had on the old laptop and had issues. So back to the store to buy the subscription service as much as I did not want to. I need Word and Excel all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ideal copier for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the printer cartrige replacement cost efficiency compared to the previous product I owned. I additionally appreciate the ability to utilized only the black cartriges when not printing in color. The slim design and streamlined control panel are much nicer than my other printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do NOT like it. it pops up windows all the time. I asked Geek Squad to install the KIS anti virus. and they want to charge even though it was part of a bundle . Didn't realize I was purchasing it. It won't install so waste of money. I won't go to Best Buy next time. Have had better luck with QVC.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of software offer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not downloaded as actually wanted to go to Pad purchased for our son. I already have the software do did not need. He could not have it way I have it set up to go to email rather than pad itself. Waste of software

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer and needed Microsoft on it. We purchased Microsoft Office 365, it takes some getting use to, it's different than the Microsoft Program I had before, but I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought it for my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing about these things just knew I needed it for new computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so useful, and not easy to use, called them back so many times to setup

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these application before in both a business and personal use. The programs are fine but can take a lengthy time to install especially with a slower connection. Had to use geeksuad support to get Outlook working but inally was up and running with no problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine to be able to work off-line with this product. I'm connected to the Internet a lot and sometimes a few minutes off-line can be great. With this product being able to have access to some of the fratures off-lime I can read, write and review with mo interruptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    why do i always have to buy these?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual, cant do any office type work without buying the latest copy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product. I use it at work and enjoy having the familiarity on my personal computer as well. I have not downloaded this to my cell phone yet but its nice to know that I can work on things from my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important software for operation of computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this software thru the Best Buy Service Plan provided savings and we were given instructions on how to install. This software now has to be renewed every year, so it is best to make use of the Total Tech Services to obtain it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are enjoying Office 365 Personal and that you were able to get it all up and running smoothly.

      Have a wonderful day,

      Nelson
      Office Customer Care Microsoft

  • Rated 2 out of 5 stars

    Good individual products but difficult to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cumbersome to setup and synchronize with each device I utilize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish that I could purchase this personal product but use it with more than one product. Spending this much money on a product, would be nice to have more than one use. I have always liked the Microsoft office products so I gave it 5 stars .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wish the people told me before purchasing that i am purchasing a yearly plan rather than the one time fee cause now i have to pay more and they also had me purchase it while my new tower had it installed.

    No, I would not recommend this to a friend