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Customer reviews

Rating 4.5 out of 5 stars with 38178 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 38,177 reviews
  • Rated 5 out of 5 stars

    Personal Microsoft appa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my life ez . The Rep who was there helped to buy a lap top n also this product that saved my time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as always , you can't go wrong with Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I use it for everything we thing. The AI is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Staff is super knowledge and friendly and very helpful as always. Best Buy has always been my go to for electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Suite of Programs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suite of essential programs that make completing projects much easier. The ability to share and have access to your work across different devices is very helpful and beneficial in todays world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having office it works so well to complete the projects i need to write

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it, I highly recommend to get it at stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for the price, exactly what I needed for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes working with documents so much easier. It is a necessary tool to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted Microsoft 365 for a while now, and it came free with another purchase. Thrilled to have it, and highly recommend! Long-gone are the days where you had to spend $XXXs on software that would be added to just one computer - love that everything is saved in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relief at last!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent advice from the associate in the computer department. The technician with the Geek Squad was also very helpful and pleasant. I will request him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is simple and easy. Love that it is always up to date and I can access my docs from multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365plus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what this does for me but I bought it because it was required when I bought the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but shame on the subscription model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy microsoft 365. Just the basic but that’s all i need. Which it could be a one time purchase instead of yearly subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always needing Microsoft!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I get so all the Microsoft programs for one easy subscription & price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Around Office Programs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you work from home or want the reliability of proven programs that work to get what you need done. I trust Microsoft Office to deliver the quality programs I need and to have all my stuff in one convenient place. The set up and installation is very easy and doesn’t take long to get started.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether at home or in the office, you can rely on your new Microsoft 365 Personal subscription to include all of our most-loved and used features, and all of the tools you need to get the job done right. We're happy to be a solution for you! Thank you for sharing your feedback. We appreciate your insight, and are excited you have been enjoying your experience so far.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Subscription renewal for Microsoft account

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed for renewal of my laptop computer, great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners and remote to in office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 - offers a lot of features for users to use cloud storage and use especially now with many employees doing work from home and office. The familiarity of normal programs aside (Word, PPT etc.) it allows you to be efficient in any work you need to do. I wish the renewal was a little longer but since this is the only option went with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cate,

      We are glad you find that Microsoft 365 Personal has all the tools you need for work. Thanks for sharing your review.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    My new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have word and excel and everything else that office has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Dell laptop really easy to install and navigate.

    I would recommend this to a friend