Customer Ratings & Reviews

Yes this product does everything its suppose to, but tell me why its only one year subscription? Why do i have to pay $60 every year to update it? Thats crazy!!

Easy setup and no issues opening my transferred files. Haven't fully explored my options yet but the basics are all easy to access.

The laptop works perfectly fine. But the camera does not which was given my daughter issues as she is staying home from school. She needed it for zoom.

I was not told or had any reason in any way to believe this was a 15 month subscription. The salesperson was clearly trying to get my money as quickly as possible. I called the phone number for help and was told by the first person I would be taken care of and provided Office for the life of the computer but after being transferred twice I was told nothing would be done for me.

Got this as a free 3 month trial with a PC purchase. Has everything you need to work from home or do online schoolwork. Set up for auto renewal to continue use after trial subscription runs out.

Let's face it, in this day and age, why would you spend extra $$ on getting a permanent copy of software that we all know is going to be continually upgraded in the future? It just makes sense to buy it this way. Also, the tutorials that come with it are very helpful

I use Microsoft 365 at work and considered using goggle docs, really glad I didn't. The purchase was well worth it, so glad I did.

Use MS Word. Want to start using Excel. Miss being able to own apps outright and for life. Would like to see Microsoft start standing behind their products for life like automobile manufacturers do.

I listened carefully to what salesperson said to me about this laptop and what it was about. This will get her through four years of college & possibly beyond. I ALWAYS buy HP products as I have had good success with All I have purchased!!!

I have used office for many years. However I was not willing to spend hundreds of dollars to get another copy. I was very please to find out I could rent a copy for a year - if I decide I don't need it in my new computer I can cancel the renew.

Awesome that I got to the trial offer with my printer purchase, lets me play with the software before I make the decision to spend 70 bucks. Enjoying it now that I'm back at school. Thanks Best Buy

Works fineand is good for 1 person, however if you have more family members or friends, you may want to consider going to 99.99 a year version and have up to 6 users with multiple devices.

I always enjoy using Microsoft Office products!!!!

Do not like automatic renewal, but it can be cancelled. Do not like how it holds half of my computer hostage if I do not renew. Frequently have to connect to internet to remind Office I paid for a year.

It's office and I need it for basics. It was annoying to install because it won't take a work/school email so I had to setup another email but it isn't linking correctly to my gmail account. Overall everything is fine. It was just a pain to install.

I had a problem loading the software on my laptop and brought it in to the store for help. It took a little time to determine what the problem was, but the Best Buy Associate was diligent and very helpful resolving this issue. Thanks!

This is the 6th computer purchased from Best Buy over several years. Both desktop, lap, and tablet. The reason is because of the access to the Geek Squad. I would be like "a fish out of water" if I didn't have them to install and transfer my systems.

its is ok need to buy this or nothing will work at all

This won't work on Chromebooks, even if it says they run Windows. They must run FULL Windows OS or else it won't work. Using it now from my desktop and it's great.

I mean, you have to have these programs to complete all assignments in school these days. Power Point presentations with narration, word docs for papers, excel spreadsheets for statistics, and so on. It's a must-have.