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Customer reviews

Rating 4.5 out of 5 stars with 38674 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1483 Showing 29,641-29,660 of 38,673 reviews
  • Rated 5 out of 5 stars

    Better than I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Office 365 because I'm more familiar with it. I know Pages is already preloaded on the MacBook Pro but I can do a lot more with Office 365. It's just good to have software that I'm more familiar with and the price was just right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine. I wish it weren't so expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok office, really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be honest, I prefer older versions office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy and Dell ruin Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the site would allow me to give the Dell All-in-One no stars, I would. Imagine my childrens' surprise when they opened up their new computer and it didn't work. Further imagine their surprise when I spent over an hour on the phone with tech support from Dell and it still wouldn't work. Then imagine my surprise when Dell informed me that the disk I was supposed to receive this week isn't even available yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't Yet Feel In Control, But Good Things Too. Xxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word is being used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 2003 until I just bought this new computer and took the annual subscription to Office 365. It's a bit more complicated than the 2003 so it will take time to learn it. It will do the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rewards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Lenovo laptop and this great product came with the purchase! Definitely one of my BEST BUYs! With a free 12 month subscription, I will definitely be renewing my subscription upon expiration.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting to use my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use it yet because after installing the software I discovered that because I had an old version of Office already installed, I had to delete that one first. Therein lies the problem, I can't seem to get anyone at Best Buy to help me with this. I've tried twice and still no help. The last agent in the chat program actually hung up on me. So, I have this brand new Microsoft 365 program that so far has been a waste of money. I do hope someday to be able to use it. Or, I could try to get my money back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software however only good for a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software and online availability however you have to renew it each year so I think Id prefer to just buy the full version that you don't have to keep paying to renew. This is good though if you only need something for a year I guess.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best product I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has some many features that it's difficult to choose one. I am totally amazed with having every ounce of technology at my finger tips. I still have so much more to be amazed about. I am a happy Best Buy customer. For life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We have not installed it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! I will use it in the next few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geezer is happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this version of Microsoft suite! It is easy to use, even for someone who would like to go back to 2000 version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok program if you ever figure it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were diehard Windows XP users. Have a hard time adjusting to anything else. This program (like anything new) has tested our patience. But when you figure it out, it's ok

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      If you're still trying to get comfortable with Office, we think checking out our Office Training Center might be really helpful for you! It's filled with great guides, articles, and videos about all things Office. Check it out here: https://support.office.com/office-training-center

      We wish you the best and thanks for being a part of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    It work very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the fact that Best buy offers this product and always allows you to update it or renewed through them in a timely manner so that you don't lose your information nor access to this application.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s trial of Microsoft ran out and I needed to purchase a word processing software. Sales rep was very helpful helping me to make my decision. Annual Subscription was the best option for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot use the license key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Office 365 free for a year.Could not use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this package. The fact that there is a trial period makes it easy to know if you want to subscribe or not (why wouldn't you want to subscribe). Easy to use, easy to install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use office constantly, when bringing up new templates I noticed that the home addition doesn't have as many choices as the business one. That was a bit disappointing. Still playing with the one at home so I am sure there is more to discover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basically the same as a disc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription version of Office is essentially the same as the version you're used to. It's just a different pricing structure. If you always like to have the latest version of Office on your machine you may find this to be a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overdue moving to 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been avoiding going this route as i was opposed to "renting" my software. My windows needed updating so finally looked seriously at benefits. The best is now having windows with me all the time even with no pc with me.

    I would recommend this to a friend