Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1487 Showing 29,721-29,740 of 38,675 reviews
  • Rated 5 out of 5 stars

    Pretty Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, user-friendly interface with extensive help features All-in-one app for mail, contacts, and calendar. Pretty Nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t need games on the computer takes up a lot of space

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product when I got my new laptop. I like all of the features it offers, from typical Microsoft word to the Microsoft one drive storage option. I use it for both personal papers as well as business and educational purposes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for only one computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is you can only register in one computer and if you want to register more computers you have to pay more. Very useful and item is used by all the family members for homework

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    inclusive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Office 365 includes Outlook, and all the other programs usually included; however, I think I should be allowed to install it on my home computer and my laptop for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEL!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 2016 is better than any other I have used in past 10 years. I havent used much of powerpoint but excel is soooo good and word as well. It offers good amount of customization and it fast. I really like OneDrive integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Imac Desktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Office 365 for my Mom so she could bring her work home. I gave her my Imac and was so happy to know that you can get the Office 364 on a mac. Shes very happy and pretty cool to have the extras like skype and 1tb memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word, Excel, PowerPoint, and other apps for Window

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has the full downloadable for Word, Excel, PowerPoint, Outlook, also works on your laptop and mobile versions for tablets and phones. You also get mobile apps and 1TB of online storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t go wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would change about the Microsoft package would be not having to pay for it every year. I would rather just pay the price to purchase it flat out. Other than that, normal Microsoft package. Can’t complain.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    paid for this at store/geek squad no help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this at the time of purchase of new computer. No help from geek squad. When I had to have the computer worked on they took it off, uninstalled or something and I now can't find it on my computer. Geek Squad at Davenport, IA is NO help.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    MS Office Loads Very Slow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office 365 does not provide me with additional features that are useful to me over MS Office 2010. I takes several seconds to load. I do not like having to pay a fee to renew every year. After my one year is up I will go back to MS Office 2010.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In our company we use Office 365 mostly as an E-mail and calendar service because it is great and easy to manage any kind of meeting. It is a great addition to your office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program for experienced accounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Excel for home accounting of finances. Found the program had problems with calculating data. Took me a week but finally found the problem. Works great now. Not good program for beginner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter found a job as a Med Tech and her Excel has helped her keep track of all her assignments. She’s able to write administrative letters with Word and stores them for future access.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're so glad that Office 365 is helping your granddaughter be successful in her career. We love hearing success stories.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 2 out of 5 stars

    Not worth the Price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is no better than Open Office that I got with my computer. In fact, Open Office is easier to use. I will not renew after 15 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan that we have to repurchase these yearly but it’s how things are. I guess I would prefer this over paying for a product the company stops supporting. You get what it says and that’s all we really could ask for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product disappointing, customer service good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase Microsoft Office for my not-for-profit animal rescue. Found out they do not offer a onetime purchase as it was when I purchased my last computer five years ago. Now you have to pay annual fee. The employees were goo though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan of having to connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of having to connect to the internet to use this product. Will be looking for other options once the year has expired....security is always first with me....and if I had the option, I would return this to Best Buys

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars simply because it's a download

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm taking one star off just because I don't like not having a physical disk. It's software & does what's needed although I think that Microsoft makes each new software iteration more complicated than it needs to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchaser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product because it is something that is needed, however, the price for a year’s subscription is pricey.

    I would recommend this to a friend