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Customer reviews

Rating 4.5 out of 5 stars with 38995 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 38,993 reviews
  • Rated 5 out of 5 stars

    Great product as usual

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product for home office. Have been using Microsoft office for many years and have found that it is easy to use and has more features than I will ever need. I have been able to open and use older version files in this product with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The usual Microsoft bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected - I've been using 365 for years on my work computer, and needed it on my home one. Word, Xcel, Powerpoint, Outlook, Defender, and storage on One Drive - I guess I've been pretty spoiled to consider access to all of them as no big deal. I wish One Drive was not so persistent in trying to sync everything all the time. Includes the usual aggravations of Microsoft - various pet peeves that we live with because we want the industry standard, and that we've found work-arounds for to accomplish what's needed. (such as, do image manipulations in Powerpoint, and then copy/paste them into Word). I got a discount on the price when I purchased my computer, but full price isn't too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is exceptional. I like that it gives you options on what you would like backed up to the cloud. It offers continuous updates that keep your computer safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Running My Business & Busy Mom Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a single mom of 5 building my own business, I need everything to work smoothly, easily, and efficiently — and Microsoft Office 365 Personal has been great for exactly that. Right now I only have one PC, so the personal subscription works perfectly for my current setup. The programs are easy to use, reliable, and help me stay organized with emails, documents, planning, business tasks, and everyday life all in one place. Everything flows seamlessly, which is extremely important for my busy schedule. Whether I’m working on business ideas, creating flyers, managing files, or handling personal tasks, Office 365 has made things much easier for me. Overall, I’m very happy with it and definitely recommend it for entrepreneurs, parents, or anyone needing dependable tools for both work and personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bitter sweet but necessary

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Office user for YEARS. I am a fan of the suite. Pros for this are ease of installation, products included and the subscription model keeps you current with advances in MS prods (which are more than you think). Main CON is the subscription model that puts you on an annual hook for more spend to stay current - not great but i understand necessity. Features of prods are actually amazing - advances in Word, ppt and Excel are simplifying everyday tasks and making it easier to be more dynamic in what you do for personal, work and school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software to use. Quick and easy install for any pc Have used microsoft for over 25 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful and Worth the Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is extremely useful for everyday work and organization. Having access to Word, Excel, PowerPoint, and OneDrive makes everything easier and more efficient, whether for work, studies, or personal projects. The apps run smoothly, the cloud storage is very convenient, and everything stays synced across devices. Definitely worth the subscription for reliability, productivity, and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable, powerful tools. Get outta G-suite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a MacBook and have for many years. For decades, because I was an educator, I had free access to Microsoft programs (even on my home computer). Until this purchase, I had been without Microsoft for about 6 years—relegated to Google Drive against my will—and I AM THRILLED to have these programs again. And let me say, KUDOS TO MICROSOFT! These programs are so much more powerful now, structured with intuitive technological cohesion that creates a natural streamlined collaboration between programs, making its capabilities top tier. The Google platform has its own, very different value, but there’s no reason to be trapped there anymore with OneDrive. I promise you won’t regret this purchase—best money I’ve spent in years. I couldn’t be happier to be back in MICROSOFT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office software

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to install and provides the tools I need for my home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product !!! Love the latest version. Every time they improve it with many features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has everything I need in one subscription. The activation process was quick and easy, and I was able to start using Word, Excel, and PowerPoint right away. Everything works smoothly, and I like being able to use it across multiple devices. Great value for a full year of Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now retired but it’s great to have Microsoft Office. I use Excel and Word all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What everyone needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365! A big plus for me laptop. Enjoy learning all the new ways to use it. Especially like Word. Learning how to use Excel. Bought a book on Windows 11 how this too will help. The Geek Squad was very helpful in downloading 365 Personal Microsoft 365 on m1y laptop. Montrose has a great team of technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Rate Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use all the programs in the bundle, but the ones I do (Word, Excel, PowerPoint, Outlook) are first rate. Easy to navigate, intuitive, and completely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office 365 for one computer plus one device for one year is a good value. I paid $69 for one year that gives you all updates automatically plus 20 GB of OneDrive storage for a year. Having the full Office Suite and 20 GB of OneDrive storage for $69 is a great value to me. I'm using OneDrive between my desktop Windows 8 computer, my Asus T100 "tablet" and my WP8 Nokia Lumia 920 phone. The phone, of course, has MS Office on it to begin with (phone version) so I put Office on my desktop and T100 tablet. It all works great, and I feel I'm getting my $69 worth for a year. Of course you can go $99 for the same thing each year only for up to 5 devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled that I was forced to buy Microsoft 365, first of all! My 2013 version kept kicking me out thanks to Microsoft and they’re stupid ways of screwing everything up on my computer. Granted it was an old version, but it was mine and working just fine for all these years until recently. I’m not crazy about the 365 version because it’s different. I don’t care for the look of newer versions. And the fact that I have to pay every year now (they don’t even offer a lower cost for lower income people like myself), But unfortunately, all my work is done through Microsoft OneNote, Excel, and Word for over 30 years so I need to be able to jump from one computer to another to my phone and continue with my work and my current Files. I’ve only been using it for a few weeks and so far it’s working with a few troubleshooting issues here and there, I just hope it works well enough for my purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 was super easy to install and begin using. I love the ease of using it - having word, Excel and even outlook at my fingertips is fabulous. I can work from home or use it for personal use, just as easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to 2020!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is wonderful! I had grown frustrated with my old way of doing office products. You buy the software and in a couple of years it is buggy and not working right with newer files. This system allows the software to update over time. Also, I can put the same software on my iPhone and utilize my Office files easily across my two devices. But the real life changer with Office 365 is the One Drive storage space. This truly has saved me many hours and lots of aggravation. Again, this creates a seamless world across my phone and PC even with different operating systems. I have the One Drive app on my iPhone and it automatically saves my photos from my phone to One Drive. This way I do not have to spend time manually copying photos over from my phone to back up on the PC. Similarly, I can access all of my other files across the two devices using that storage space. I have a backup of my passwords for example. In addition, One Drive offers a secure folder that you can put a password on in case you have private files that you don't want in your general One Drive file folders. You can also choose whether you want to keep copies of the files on the computer hard drive or only have them stored in the cloud. I used to pay for a cloud backup of my computer with another company and the cost of that alone was comparable to the annual cost of Office 365. Now I can pay that one annual fee and get the file backup I need, plus the Office software, plus the seamless integration across my two devices. This has truly improved my quality of life!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dina,

      Thanks for sharing such an in-depth review. We're glad to hear that you are loving the OneDrive cloud storage because it allows you access to all your files across all your devices. It is one of our favorite features too.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Normal use as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The product is a long proven software. I am happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Good that I got it discounted with my computer purchase. I wish this wasn’t subscription based, but it is. Pretty essential to make your computer run

    I would recommend this to a friend