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Customer reviews

Rating 4.5 out of 5 stars with 38677 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1502 Showing 30,021-30,040 of 38,676 reviews
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it for work and I'm glad to have it. I liked the buying options Best Buy had for the product. Although I had wished it was included with the new laptop we got.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sales person is bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Software is good, put the sales person is not good. He talked my wife int to buy the software by lying to her that the computer do not work without this doftware, even he was told that we have the family version of the 365 software. When we try to return it , we whete told that it is not possible. Very bad sales tactics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Microsoft Office. Not sure what else to say about it. Has what my daughter needs for college. Just wish we would have waited to purchase as she could have gotten it free from the school. Oh Well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to figure out many of the functions but with time that will change. Do not like the fact you have to renew every year, but that keeps it current.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think for the price that I paid, it was well worth it! When this subscription expires, I plan on purchasing the one with more years of coverage. Thanks Best Buy! You're the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got all the microsoft tools you need. However, I'm not impressed with the product in the sense it cost me a yearly subscription as opposed to just buying the product & having it permanently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty necessary product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard license for Microsoft Office. Does include some additional programs, such as Publisher, from the basic license, as well as comes with free cloud storage through OneDrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft 365 for its new features. I will continue this subscription after its validity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 great for getting my work done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a good one but be aware if those hackers when I was installing I was some how redirected to a number to call It was Indian hackers trying to access my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a nightmare, I ordered online and had to digitally download. Best Buy gave me a code but the code kept inaccurate After a week, it was finally set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A matter of preference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need Office, you can either purchase the software outright or on a yearly license like I did. The big advantage of doing this si that you'll always have the latest version but...at a price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy to download!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my Microsoft product. I am a college student, so this helps me with doing projects through Microsoft word and powerpoint, which is a necessity to have in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this commodity product but found out Best Buy has a bundle offer that included a year free of Webroot and a wireless mouse all for $100 less than just the O365 renewal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Idk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't setup yet. I wish it was part of the computer itself and not have to pay extra.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good codes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent me an activation code to download and install the digital Microsoft 365 on a brand new laptop i bought together with this product. The code did not work. Called severally but no tech was able to fix the problem. I returned the product to be refunded. It's been over two weeks and I'm still waiting on the refund to hit my account..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WOULD NOT GO WITHOUT MICROSOFT OFFICE 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MICROSOFT OFFICE 365 HAS IMPROVED OVER THE YEARS. I WOULD NOT GO WITHOUT IT. IT SYNC'S EMAILS TO ALL MY COMPUTES AND ANDROID DEVICES WITH NO PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 365 family, but switched to personal because I was the only one using it. It has all of the features of office and a great value for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Typical Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure where to stand on this. On the positive side, all the programs I've used work fine - or do with Microsoft support. On the negative I'm undecided on the subscription basis. Through my purchase at Best Buy I was supposed to get Geek Squad support. It lost all my Outlook contacts, and Microsoft chat restored them and gave me another month on my subscription ... only to get notice from Best Buy that because I "purchased" the extension from "someone else," my Geek Squad support was cancelled. So which is better ... Microsoft or Geek Squad?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It is what we are used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Office. If you haven't used any Office products before, welcome to modern times. It is what you expect. Set up had a few glitches for me that were easily fixed with patience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One year subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not notice this was only for 1 year or I probably would not have chosen it over the full purchase. I will order the full purchase next time.

    I would recommend this to a friend