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Customer reviews

Rating 4.5 out of 5 stars with 38677 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1509 Showing 30,161-30,180 of 38,676 reviews
  • Rated 5 out of 5 stars

    Great program with auto renew!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 with automatic 12 month renewal is great. All updates automatic and no worry about having to buy another program at the end of 23 months.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Niki,

      Thanks for sharing your review. We're happy to hear that you are loving Office 365 with it's automatic updates. We love staying up to date too.

      Have a great one!

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Package deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Lenovo computer as part of a package deal. Included Microsoft Office, a USB stick, case and the computer. The deal was pretty good since I was looking to get this computer anyway.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they got ya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest, I hate Office. Why? Because I'm forced to buy programs I don't want, need or use. As far back as I can remember, I've only needed Word and Excel - none of the other stuff that's included in Office. Yes, there are 'free' programs I could use that are "compatible" but I need to use Word and Excel at my job so I chose the same for personal use to avoid minor differences between them and the freebies. So I only gave it 3 stars because of the way the other programs are forced onto the user. Word and Excel themselves are still "virtually" flawless.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello computerDave, Word and Excel are sold separately if that is the only programs you use. We hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Waste of time at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making four trips to Best Buy, I finally returned the two computers. I found a smart computer business that gave me the time and advice that I had been seeking from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Every release is better than previous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s office from Microsoft. 90% of he world uses this. It’s good and it covers all the editing and templating needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 days of productivity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add on to our recent desktop replacement. Needed to update the prior version of Office that was now several years old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I just miss the days when computers came with a license rather than having to pay for a subscription. Will probably try Google Docs when the subscription runs out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The license was valid for a year but it stopped working after 6 months

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great because you can take it with you and you can still use the programs like if you downloaded it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 transition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new layout. Although, I’m not using it every day, as I had in the past. Still nice to find some of the formatting made easier. Still learning, but love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only if you MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first Windows computer in many years. We thought this was a must have... NOPE. There are so many good, free programs (OpenOffice etc) that make THIS just superfluous. Don't waste your coin.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is an indispensable tool in my toolbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Initially hesitant, but satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial thought was to purchase all new software.... decided on the Office 360 (really needed publisher). No regrets, all my old files converted (with some adjustments), nothing major.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally, a good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally, a good product, but I prefer things a lot more simple. All of the things one can do with this product are too many. It is confusing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets expectation. However had problems with support when outlook wouldn't load. First three pesonnel couldn't remedy and two were unintelligible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 Personal because I really had no choice since Microsoft Office 10 was outdated. I don't really like this new one, but I have to use something.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used office before, but it's been a while. I am trying to learn the spread sheets but find it somewhat difficult. I'm sure I'll eventually catch on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all purpose laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good all purpose laptop for general use to check email, surf the net and do basic research. It probably does a lot more than I do but I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jseful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a great all around application and is useful for my needs. I have found it a crucial product to put things together at home but integrate with work functions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the bundle price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I can't say I like Microsoft's subscription model for their products. I guess that's their way of keeping a steady income flow for products that haven't really changed much in 20 years

    I would recommend this to a friend