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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 38,581 reviews
  • Rated 3 out of 5 stars

    Microsoft Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a little difficult due to installing on an Apple Air laptop and it had a fe glitches that technical support helped me to get past. Over all it is working like Microsoft works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but shame on the subscription model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy microsoft 365. Just the basic but that’s all i need. Which it could be a one time purchase instead of yearly subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and the Geek Squad was wonderful in helping ensure the proper setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program to Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect with no difficulties. I love this program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft plan has benefits

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that help is available if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for all the pc necessities ranging from school to business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Personal Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is easy to navigate and have used it for work and personal use. It was part of the package that came with my previous laptop. When I purchased my new laptop, I purchased this among the various choices. I highly recommend Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guideline

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience buying 365 in best buy was satisfied in system process when I installed and configuration on my new MacBook. And installation guide by best buy was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Edge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell - 27" FHD Touch-Screen All-in-One PC has the feature Microsoft Edge installed. This makes use of my computer very easy and I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product 100% recommend working great on pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft for my laptop that works as expected so I can complete all my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good and wirth the price especially if you become a Best Buy member for $99 them this will cost you even less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The Office 365 provides Word very similar to the version I had been using. So far the transition has been good and, of course, the quality is wonderful as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software and customer service at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, microsoft products are the best and the customer service at Best Buy is exceptional!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure that I'll like the product much better as I learn it. I'm just not very electronically literate and am having to take it gradually. Based on my previous experience with Office, I know I will really like it. The main thing is that it is not obsolete, so I don't get those messages like I did before!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have addition to Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great having all the tools I need to run my business from my laptop. Easy to use and create power point & excel spread sheets allows me to easily prep for Zoom meetings. Its so simple to create word docs and the variety of templates makes it easy to customize my documents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a few years since I had Microsoft Word and Excel on my home computer. And has taken me some time getting used to these programs once again. So far it has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely cant work without these programs. Easy set up and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer and bought Microsoft office. It was just about time for renewal anyway. It worked out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product but wish I could just buy the product.

    I would recommend this to a friend