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Customer reviews

Rating 4.5 out of 5 stars with 38687 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1517 Showing 30,321-30,340 of 38,686 reviews
  • Rated 5 out of 5 stars

    Friendly, fast and courtius service!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order placement was easy. Order was filled and ready for pick up in a short time. Pick up was quick and employees were friendly and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    takes some getting used to coming frm PC world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online features are new to the Wife who's been used to PC useage for the past 15 years or so but nothing that can't be overcome, just a slight learning curve. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but needs improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The desire to keep up with apps and Apple I think has made them struggle to get themselves any originality. Works well but is not the best in regards to PowerPoint creativity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Immense Disappointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was with a laptop I purchased. The laptop I received was defective upon first use. The quality of goods at Best buy has dropped significantly in recent years. I cannot say I will be shopping here for my electronic needs in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this package, Windows 10 is limited and a nightmare to master for those "technically challenged". Made all the difference. Don't fight it, just buy it and get moving.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Auto Renews!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware this is set up for auto renew! You can't cancel in the Microsoft Account and also can't cancel using Best Buy website or app. Total rip off!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Essential tool on your computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is an essential software tool to have on your computer for everyday tasks. Digital download makes it easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for everyday work and school activities. Will convert to 365-day coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed that best buy included this item in my purchase to go along with my mac book. It was a nice addition to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Cord for Lenovo Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson that I approached with my need knew exactly what I needed and quickly took me directly to the product. He was knowledgeable as well as very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal (1 Person) (3-Month Subscri

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Microsoft free subscription and the company was prompt in sending reminder emails to cancel the subscription before hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than one time download

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcription gets you so much more than the one time download and most of the time, you get $20 off with the purchase of something else.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you are liking all the added benefits of Office 365 Personal like the 1TB of OneDrive cloud storage and the ability to access your files across your devices.

      Thanks for the review,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Current Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine. I really don't like having to pay a subscription every year, but you have no choice. Works fine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad you think Office works fine. We'll go ahead and pass along your feedback about the subscription. If you need anything feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the newest platform Microsoft has moved too. It is a web based and subscription based software and gives you all the platforms for business and personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but crashes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the programs that Office 365 has, but I’m not quite sure why it shuts down and restarts. It may be the age of my computer, but non-the-less: I’m happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for college courses, made presentations a whole lot easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always grab office when I buy a new computer/laptop. Loves that it auto renews. I use a few of the programs but never to it’s full potential.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you like to have Office installed on your devices. If you want to learn how to use Office to its full potential check out our Office tips and tricks page: https://support.office.com/en-us/office-training-center/featured-tips.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Geek squad was very responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a computer that is having difficulty with Windows 10 updates. They are Working on diagnosing issues and resolving the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good while it lasted

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I believe that this should be standard with any laptop purchase... LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually I have only lanced at the product but I am pleased with its content I have not used all the 365 programs very much so I have to look back to remember how to use.

    I would recommend this to a friend