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Customer reviews

Rating 4.5 out of 5 stars with 38178 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 38,177 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best thing to have on my newly purchased Del Laptop. smooth easy functionality on y laptop with all the well needed features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microsoft 365 at a discounted price at Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has all that I need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basic office suite apps. Easy set up. I kind of miss the perpetual license version though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft personal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft personal was a big part of my success with my HP laptop that I purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Microsoft 365 on my computer. All apps are easy to access and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this software as it was included free with my computer purchase. Wish it was a lifetime version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft now forces their customers to subscribe to what used to be Office but is now Microsoft 365. Not happy about that but it was easy enough to install and setup. I recommend it because there is no choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College students

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed during college and got me through everything!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too much to say since Microsoft word processing has always stayed consistent. Got a good price for1st year with purchase of a new pc. What I don't like is that you now have to pay yearly for the software. Years ago when you purchased the program you could use it indefinately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy client

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program and easy to buy when you get a laptop, good deal !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no issues with this software. Was easy to install on our own and works great with windows 8.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscribing and needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and setup. I originally thought I didn’t need to have Microsoft 365 as I retired. Can’t do without it and subscribed again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software for great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was very easy to install on our new laptop and even grabbed our files from our one drive that we had making the transition seamless. It was delivered to our email before we even got the laptop which was so nice to have it ready to install. Great value and delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft personal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me a lot with school and it was easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a few years since I had Microsoft Word and Excel on my home computer. And has taken me some time getting used to these programs once again. So far it has been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MartinD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps popping up after installation for a renewal date of October 2025, installed a one-year plan in August of 2025, very strange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Martin Alfaro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. You will always need this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All In one steal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product that accommodates all My computer application needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very advanced computer software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the features of my Office 365 software. Works well with my computer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to work with affordable price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft