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Customer reviews

Rating 4.5 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1538 Showing 30,741-30,760 of 38,691 reviews
  • Rated 5 out of 5 stars

    Steal of a Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP touch screen desktop & was given the Office 365 bundle as a free bounus for a Year! Micrsoft office makes work/life much more organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy purchased as a bundle with my laptop. Well worth the money now I don’t have to pay 9.99 per month for a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a much better deal than having to spend $300.00 for a lifetime license that would be out of date within a few years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    invasive - too controlling of "personal" computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected once we (me, tech guy at best buy, tech gal at microsoft tech expert at microsoft, friendly patient tech from microsoft) determined how to separate from student subscription I purchased for my son with Best Buy card - ie auto assume it knew where to direct all my files and shut me out of any access to subscription i paid for due to separate email in use. no not a pleasant experience. And when scanning to somenone who has not upgraded - forget it , scrambled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than paying the yearly subscription cost. It’s the same as any other version of Word and works well with previously made files.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. Didn't get a downloadable PDF for a week. Called and was transferred 4 times before they said just cancel it and we'll connect you to Microsoft sales directly and buy it from them. It cost me more but I got it instantly. Wouldn't do business with them again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get to use this card as it was an add-on to a product that I had to return. However, I like the idea of the discount for Office if you buy a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option For Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed office to use on my mac desktop and iPad Pro but, I wanted to be able to update to the latest version each instead on buy a single version license.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble loading the software. I called the Microsoft support team and they got me going.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A needed product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has every thing in it I need and like. A little bit of a learning curse to figure out some of the features. Only problem is having to buy it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If like me you dont really need much other than Word and Excel, this is the subscription for you. Its not that expensive and there are many options online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal (1 Person) (12-Month Subscript

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Android, Chrome, Mac, Windows, iOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indispensible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine working without MS Office, and love that 365 makes it possible to work from different devices. Sharing documents is also easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all my document needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed multiple programs for documents for a benefit I put on yearly and this had everything I needed and more. Still learning all the options I have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean, it's Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they're making it easy to install with Office 365. At the end of the day though, it's Office so nothing new.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that your installation was so easy.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Need this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s something that 90% of people need with a new computer. Love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Miss Leading Information

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love 365. However, Best Buy shows it on my account a "Digital Download" not Microsoft 365 so I just spent an hour trying to find that out going through the Best Buy Phone mase. If they would just list it as a 365 subscription it would save tons of confusion and prevent fols from trying to cancel it by mistake.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of the yearly subscritpion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this, just buy it outright rather than subscribing to it yearly. As far as I know, you will need this for Windows 10 to use your old email address. You need Outlook to use your old email, and that comes with this program. Im not impressed with Microsofts decision to do this but the program isn't bad. I only recommend this to a friend because of the need for email. Please do more research in regards to the email issue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      If you are looking for a good resource on the differences between Office 365 and Office 2019, you can find them here: https://aka.ms/AA4rq3k.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Free gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cane as a free gift with a purchase and have used it for my school work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this app everyday at home and work. Excel and Outlook are awesome on my phone. Office hasn’t disappointed me since I learned to type.

    I would recommend this to a friend