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Customer reviews

Rating 4.5 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1544 Showing 30,861-30,880 of 38,691 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a full time student this program is required to have. It has made my school assignments a less stressful endeavor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Auto-renew is impossible to manage thru Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product on a Macbook Pro. Generally it has worked pretty well – the desktop apps are crucial though, the online version of these apps is still incomplete even for a non-power user. I'm marking it down to 1 stars for the buying experience at Best Buy and in particular the auto-renewal experience. I receive an auto-renew email annually to the credit card I originally used for the purchase, but there is no way to make any changes online – e.g. change the credit card or cancel outright. It's also hard to reach BB by phone, and the phone tree makes it impossible to guess which department to select. I ended up correcting an account problem but will have to call back to try to get the auto-renew adjusted. This software renewal business seems like a complete afterthought for BB and it's not supported properly at all! I don't even remember how I got opted into auto-renew, maybe you could opt out as you purchase – that would avoid the problem. I support Best Buy in the hopes their stores stay open. But the auto-renewing software business requires a level of service they're not ready for, in my experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Make your computer capable for all things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if your doing anything with computer other than Surfing. Better price if buy at same time you get computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly .. Original was better and user friendly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I elected to get the subscription because it was more affordable and I dont know how much use I will have for the product after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Mac, Windows, iOS [Digital]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is helpful with many day to day tasks and I’ll use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a new laptop. The windows software continues to improve with each version and the subscription allows the updates to load when available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still not sure why I needed a one year subscription but this is very much like the office program I got 10 years ago the last time I bought a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program to buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must buy so you can have all Microsoft office programs. Every student needs Word, Excel, PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full package!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Office Suite has everything you could possibly need. It installs easily, it updates itself quickly and promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use Office 365. It has one drive with 1 Tb. It is what really I need to store my files.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty much what I expected. MS office is MS office whether it's online or on your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need. One little package.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in one place. Auto renewal an added bonus. You always have the latest at your fingertips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn't fare well with my laptop. Directed me to a company that wanted access to my computer to fix or installed it remotely. Nope

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on June 12 2017 to do homework for college exactly today 4 months I can’t turn it on and I lost my files. Now I don’t have any protection I’m sure the Geeks will tell me that I do not have protection and they can’t help me. I lost 400 dollars and now I have to budget another laptop and start my school papers all over again.the worst experience ever With Hp pavilion. I’m not sure if Hp has one year factory guarantee. I hope they do

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great program for computer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program is easy to use for folks with experience with windows 7/8. Not much difference. Great price for product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told this was installed and Microsoft says that it is not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wort it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to pay before, but after using the 3 months for free I really liked it and got my anual

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t need Office most of the time, but getting this on sale for a year for $50 was a steal. Needed it for a couple presentations.

    I would recommend this to a friend