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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 38,581 reviews
  • Rated 5 out of 5 stars

    Always needing Microsoft!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I get so all the Microsoft programs for one easy subscription & price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download working just as expected has all the features as home and student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this expressly for Word but have used some of the other programs as well. I do wish it could be bought outright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having office it works so well to complete the projects i need to write

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to learn MS apps

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing for teens. I am enjoying the use of MS365 and educating my daughter on how to use the applications that I use daily at work. I want her to explore these products so that she is ready when she goes to college. She is not interested in technology but she does try the basics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to get 365!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this for work and now for home. 365 is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait to get it? So great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used open source stuff at home. With the working at home shift, and the sales at Best Buy, I went for it. And, I love it. Why didn’t I get this at home sooner? It’s not that expensive, easy to set up, works great with my office work and I enjoy it at home too. Go for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share this! We're happy to hear you had an easy setup and are loving Microsoft 365 Personal. We hope it continues to meet your work from home and personal needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft - 365 Personal (1 Person)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - 365 Personal (1 Person) (12-Month Subscription). Simple and even easier installation with no known flaws at this juncture. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always great product, easy access, user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft upgrade to windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to make this change to be able to access all my documents. So far , it is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably won't use 365, but was told that I had to purchase it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Productivity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for school, work, personal, etc! Only reason for 4 stars is not Best Buy’s fault. I would give 5 stars if access database was included in the bundle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, couldn’t use my laptop without Microsoft support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stiil geting use to the systems. working on familiar ity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the programs I purchased. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office student and Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fast and easy to download load installed smoothly, and amazing quality for the prce included Norton, shows you your credit history names, charges yes, its pretty great was due able dirt cheap recommend one hundred percent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office everywhere

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great to have all of your Outlook and Microsoft Office files on all of your devices. One complaint is that in Outlook, you often cannot move or delete an email as 365 still has it open. You have to open another email first and then go back to the first email to move or delete.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for sharing your feedback with us. If you're having some Outlook issues, check out our Outlook Help & Learning page: https://support.microsoft.com/en-us/outlook

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal software is a must buy with any laptop or Desktop Computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom’s purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to purchase through Best Buy on line. Agents very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tools for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office was an easy install. Performing well without any issues :)

    I would recommend this to a friend