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Customer reviews

Rating 4.5 out of 5 stars with 38697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1595 Showing 31,881-31,900 of 38,696 reviews
  • Rated 5 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just office. It does what it's supposed to do. You'd think the price of this would've dropped by now though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security is always needed when dealing with laptops. Free for a year with the purchase of my laptop. Can't beat free.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue with Office365 is with Outlook. Problem is the inability to send outgoing Mail via Outlook. With no documentation or User Guide and no real software support from either Microsoft or Best Buy Geek Support, it is truly a problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay on my chrome book. Didn’t try PowerPoint

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installed easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is usual with most Microsoft products, this software installed easily. no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good free sample of software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good free sample of software. Be aware that you will need to pay a subscription after the free time limit wears off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer support. They walked you through the setup process and follow up with you to make sure all is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Microsofts programs, but if you go to school you can probably get it free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software refresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very convenient not to have to worry about renewing after a year. Automatic refresh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of these subscription software programs. I prefer the old method of buying software & keeping the same license.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought along with the laptop and haven't used it much. I'm sure I would be satisfied once I use it to full potential.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review is of buying through Best Buy. Not Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from Best Buy could never get it running. Called their support line numerous times, no one could figure out how to activate the product. Total waste of money. Do not recommend buying from Best Buy,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the ease of setting my subscription up and the fact that it was discounted with the purchase of my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that I can use the Microsoft products on multiple devices without paying separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    online help is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main complaint is getting past the computer that answers the phone. ONce you get to a human assistance is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for working on documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can close a document on my laptop and then open it on my phone a second later from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Student friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good version for high school students. I guess more would be better if you used it but for us it's more than adequate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and support from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discounted price and easy to install. Plus the Geek Squad helps if you have a question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office has always been awesome. Prefer it over a few others that just don’t have the support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miscosoft

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life without Microsoft software is rough... Got my copy. Did you get yours?

    I would recommend this to a friend