Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38995 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,993 reviews
  • Rated 5 out of 5 stars

    Worth the subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bit the bullet and purchased the software. I've always been a fan of Microsoft Office versus the free options out there. I've used several versions in my lifetime. I was sad to hear Microsoft stopped offering the option for a 1-time payment for the software and could only get it through an annual subscription which is the only think I don't like about it. I have to say it has come in handy since I have been recently teleworking part of the time. I can save my documents and open them back up between my laptop at home and my work computer without having to drag my laptop with me or saving it on a stick.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you enjoy being able to access your files on any device. It's one of our favorite features as well.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365 Personal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for me.... I get to load it on my iMac and my iPad!!! I can shuffle data from one to the other via Microsoft One Drive.... Great product! Easy to load and updates are FREE (for the one year subscription)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work Well but OS Needs to be Up to Date

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't like the idea of a subscription model, this was easy to install. My only complaint is that my machine is an older model Macbook Pro that did not meet the OS requirements to install this product. The card that described the product did not mention this. I should have researched this prior to purchase. Microsoft offered to refund my money but I needed this to continue editing my existing files. I can still use it to edit while online but not when internet connectivity is unavailable. I could use it on multiple machines PC and Mac, which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Microsoft with no problems, Microsoft is my platform at work and there’s almost never a problem with Microsoft. Of Course we have help desk that is staffed almost 24/7 to help with any issues, however, I rarely have an issue with Microsoft. I use Microsoft 365 Copilot at work. It encompasses outlook, Microsoft Teams, Words, Excel, Power Point, Sharepoint, Publisher, Access and more. I have known most of these products as the “Microsoft Office”brand , for several decades. Thanks Microsoft for designing excellent business and personal computing solutions that have lasted for decades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable as always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable as always, use the excel and power point, no difficulties adding to laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use and install. Good product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and great value for the money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m honestly impressed with this product. From the moment I opened the box, everything felt high-quality and well-made. It works perfectly, looks great, and has made my daily routine so much easier. The performance is fast, reliable, and way better than I expected for the price. I’ve tried other brands before, but this one stands out for its durability and attention to detail. If you’re thinking about getting it — just go for it. You’ll be glad you did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, just a bit pricey for a 12-month us

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal offers essential functionality with its suite of applications, ensuring seamless productivity. While it's undeniably effective, the price point might be a tad steep for some users. Nonetheless, the comprehensive features and constant updates make it a solid investment for those prioritizing top-notch office tools and collaboration capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is fine, but I prefer a standalone product.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great package, but it would be better if there was a way to easily toggle from my personal MS 365 to my work MS365 on the same computer. I'm not a fan of subscriptions, personally. I would rather be allowed to upgrade from time to time with less expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wss upgrading from Office 2000 so it was way past due. For $69 a year this is a steal. The 1T of storage price, word, excel, power point and a whole lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    software installed at store no problems Andrew took time to offer options, but was not correct on price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product and Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this Microsoft Office 365 subscription. The activation was straightforward, and the product works very well. It’s convenient, reliable, and has everything I need for my personal work. I would definitely recommend it to others looking for a good Office 365 subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription installation successful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Nothing special. Easy to install. Not crazy about having to pay yearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy upload

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to upload the program on my laptop. Also, I was able to use the key and have the program work on my current desktop. Microsoft Word is a key program to have when writing papers. It is annoying to convert page documents in order for the other person to be able to open my assignments. My only complaint is I wish the membership was longer than 18 months. This can get expensive. Not all schools like mine cover the cost of Microsoft 365. That means I have to pay 2.5 times in order to have the program for all 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office program works fine. Super easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal with laptop! Easy installation and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. It was easy to use and very quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft since elementary school. This was easy to install. So far I've only used Word and Excel, but no complaints with either.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Great to hear that you're enjoying your experience with 365! Thanks for sticking with us for so long.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Not complicated to use. Make everything more organized

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be hard to believe but your computer does not come with what many would consider basic software. Computers have long since progressed beyond just typing letters but finding out it does not come with some type of word software is highly dubious. Some might point out it comes with an expanded notepad software and I defy anyone to use it for anything more then a grocery list. Most new computers come with a one year subscription to this product which is how I got it. It is nice but not being able to just buy it but rent it is something I will have to consider when my year is up. This year long subscription comes on a little plastic card where you have to scratch off to reveal a number to redeem it online. BE VERY CAREFUL when scratching off the covering film, if you damage the card or scratch a number rendering it unreadable you might be out the purchase price. If this happens Best Buy will tell you its a Microsoft issue and Microsoft will tell you its a Best Buy issue. I got lucky, I think, that because I am a registered Best Buy Rewards Member that I got an email with the code reminding me to redeem my product. With out this I would have been out of luck. I like Microsoft Software but the idea of renting their product every year versus just buying it is not something I am sure I can do, at the end of the year I will have to make that decision or take my chances with one a several free office software products available online.

    I would recommend this to a friend