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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38555 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,554 reviews
  • Rated 5 out of 5 stars

    Updated Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to finally upgrade to Office 365 from Office 2007 that I have been using for years. I haven't used it a lot and I'm not sure if I don't super love it because it isn't what I'm used to but it seems to do the job in the few times that i have used it. I would recommend this product because i really don't know what the alternative would be to be honest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled that I was forced to buy Microsoft 365, first of all! My 2013 version kept kicking me out thanks to Microsoft and they’re stupid ways of screwing everything up on my computer. Granted it was an old version, but it was mine and working just fine for all these years until recently. I’m not crazy about the 365 version because it’s different. I don’t care for the look of newer versions. And the fact that I have to pay every year now (they don’t even offer a lower cost for lower income people like myself), But unfortunately, all my work is done through Microsoft OneNote, Excel, and Word for over 30 years so I need to be able to jump from one computer to another to my phone and continue with my work and my current Files. I’ve only been using it for a few weeks and so far it’s working with a few troubleshooting issues here and there, I just hope it works well enough for my purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Windows subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription is easy to use and install. Helps me a lot with getting my school assignments ready without having any problems. I can even use it for work and my personal projects. I would rate it 10 out of 10. In the beginning I was thinking about not getting it but I am so happy I did its really worth it. The price was so good for one year of subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 - Personal Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for home use. Easy to install (lightweight) and works right out of the box. Keeping your subscription UTD after the first year is $6.99 monthly or one annual payment of $69.99, ensures your products; WORD, EXCEL, Outlook, One Note, PowerPoint are completely UTD (including any product upgrades). Great. Although there are other solutions available to home users at little to no cost, you can't beat the real thing. I highly recommend, if you are the market for productivity software, do not overlook Office 365. It's priced right, and it's a proven product that works time after time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be careful when installing product. Love Publisher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install this product on new computer. They had problems installing it with the numbers provided. Took him more than 1 hour. Use Word, Excel, Access, and mostly Publisher for newsletters. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the software. Easy to install would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best applications for productive workforce.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Microsoft Office product for 20 years. The new Office 365 has many new feature as well as some essential old features. The Word, Excel and PowerPoint have vast improvements to their respective programs. I know I will continue my support of these tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Software Package, Not A Fan of Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and set up. I am not a fan of paying an annual subscription, but I don't see a way around that. So, it is what it is at this point. The software is perfectly fine though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, easy to install and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Windows 365

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instalación was very easy to follow, product works great. No issues after installation, was able to used all the programs and I’m very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load, easy to use. Quite an upgrade from the 2014 version I had on my old computer but it hasn't been difficult to adapt to the new versions of Word or Excel. Like the auto-save option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office gives me so many important services . I use it to write my homework and any what kind of writing that I need to submit. This version on work identifies your mistakes by writing and help you to correct them easily. I think also PowerPoint and Excel are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Productivity Suite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 package has been one of the best additions to our home setup, especially with my kids doing so much schoolwork online. The apps are fast, reliable, and incredibly easy for them to use. Word, Excel, and PowerPoint have become part of their daily routine, and the cloud storage in OneDrive makes it simple for them to save assignments and access them from anywhere. What I appreciate most is how seamlessly everything syncs across devices. Whether they’re working on their HP laptop or switching to a tablet, their files and notes are always right there. The included security features also give me peace of mind. For families, students, or anyone who needs dependable tools for work and learning, Microsoft 365 delivers outstanding value and convenience. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not techy ken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a techy person, but after working with chatgpt, found hp computer similar to the one that broke. Went to best buy and they found one for me. The person I worked with spent the time with me to go over what I needed. There were were two to chose from and he helped me to decide. This is why I like best buy, they realized I needed help and spent the time woth me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and has eveything i needed. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Office 365 Personal (1 Person)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is working very well across Windows, Mac OS, Apple iOS, and Android devices. Installation and activation were smooth, and all applications perform efficiently. Cloud storage, document syncing, and productivity tools operate seamlessly. It provides reliable performance for work, school, and personal use with excellent compatibility and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential and Reliable for Work and Personal Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently subscribed to Microsoft 365 Personal, and it’s been a great investment. The activation process was fast and simple, and I was up and running in minutes. I use it across multiple devices—Windows laptop, iPhone, and tablet—and everything syncs perfectly. Having access to Word, Excel, PowerPoint, and OneDrive with 1TB of cloud storage is incredibly convenient. It's an essential tool for both work and everyday tasks. Highly recommended for anyone who wants a reliable and versatile productivity suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product (Microsoft 365) seem to be fine and the installation went smoothly, but since the purchase was done at Best But, as opposed to downloading directly from Microsoft, I sadly discovered that neither Microsoft nor Best Buy will accept responsibility for any problems. They just point the finger at each other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What everyone needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365! A big plus for me laptop. Enjoy learning all the new ways to use it. Especially like Word. Learning how to use Excel. Bought a book on Windows 11 how this too will help. The Geek Squad was very helpful in downloading 365 Personal Microsoft 365 on m1y laptop. Montrose has a great team of technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she uses it on her new laptop. I've used Microsoft Office for many - many years and 365 is just the newest iteration. The learning curve was not steep, just the usual find where the command is located. I've found it to be very reliable.

    I would recommend this to a friend