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Customer reviews

Rating 4.5 out of 5 stars with 38697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1600 Showing 31,981-32,000 of 38,696 reviews
  • Rated 5 out of 5 stars

    Office with a Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about O365, but it setup and worked without incident. Plus, I got a mouse for less than O365 by itself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for Microsoft. However it takes forever to download. Don't do it when u really need it cause it takes hours

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Really Pleased with Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. It keeps asking me to enter my product number.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe with Office 365 is renewing the subscription each year. Other than that, it's just fine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review! We understand that a subscription-based package may not be the best option for you. Please know that with Office 365, you are receiving our best, most up-to-date products. If you would prefer a one-time purchase option, you may find Office 2019 to be a good fit.

      Best,
      Rachel
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase of my laptop, this was the best additional purchase to have access to administrative applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as part of a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for someone else. it was not for me, so I don't know how the person likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student buyer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used as 3 months was way too short for a Microsoft trial for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Microsoft word should already be on the computer and not something that you have to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what is needed for my college and added to my laptop! Cost too much but very useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation and usage was straightforward for all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and usage was straightforward for all. Good products at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem I have is when I was done with the free trial it was a pain getting all the programs to acknowledge the code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what you expect to get from Office. It came with a student discount which made it more appealing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft has to do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Microsoft 365 and had to uninstall and return the product. I slowed my New Computer down to a crawl. I'm glad it was only a splurge and I didn't need it on my Computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing about this is it's just a necessary software. I think Microsoft is greedy to not sell outright the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and inexpensive solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to finally have a subscription based Microsoft Office product without the heavy upfront purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop. This is the best office suite. Works great but Microsoft has changed their deal and it stinks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tired of the feud between Apple and Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be a dinosaur because I like using Outlook. I was able to move my Outlook file to the Mac version three years ago, although it wasn't easy. Unfortunately it is impossible to move it back from the Mac version to the Windows version. Apple and Microsoft need to get over themselves. I like aspects of each. They need to quit acting like children and work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was on promo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a promotion and I saved 30.00 buying it at the store. I was excited because Best Buy always works out for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am use to tje older programs so it may take a while to work with but overall im happy with this item

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chrissy,

      If you're still feeling behind with Office, check out our Office Training Center: https://support.office.com/office-training-center

      There you can find articles, guides, and videos to learn all of what Office has to offer!

      We hope that helps to enhance your Office experience!

      Take care,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but I'm not happy having to pay for an update every year.

    I would recommend this to a friend