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Customer reviews

Rating 4.5 out of 5 stars with 38697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1602 Showing 32,021-32,040 of 38,696 reviews
  • Rated 5 out of 5 stars

    Office 365 personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a excellent software, I had it put in my new computer, very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to redeem my product, I was redirect to best buy. I called best buy and was hung up on after holding to speak to someone for 45m. I emailed tp inform about my experience and asked for a refund. Now this survey? Thanks for the reminder. I will go to the nearest best buy for my refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sad that piracy forces companies to make you yearl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well my daughter is in college and we could not do with out this and it is actually worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We're happy to learn that Office is helping your daughter through college! If she's looking to get the most out of her Office experience and work a bit more efficiently, we suggest giving her this link: https://www.microsoft.com/en-us/education/students/resources/default.aspx

      It contains great information helpful to students using Office.

      Thanks to the both of your for being a member of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Ok but takes some getting acquainted time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 2016 version totally caught me off guard. Took a little time to get acquainted with differences from 2010 version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need Office for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is not the most user friendly compared to prior versions. I did like the ease to set up on mobile devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for Outlook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad to load for me when I purchased a new computer. Has nice Help sections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I bought worked out great..The staff are very polite and helpful....I always shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this on your computer if you are on the job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft forced everyone to buy its products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, Best Buy employees are as always useless. It seems like they hate working there. Maybe the pay is not good. Microsoft wants to charge you for everything. Before, I used to pay one time for Microsoft Word, now I have to pay ever year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Should Be Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually haven't installed the product yet, because I have had a slew of computer issues, lately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only got the one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy the software but the sales lady said with getting it yearly, it would be more up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for word docs and presentations. Would suggest ya install be more user friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, like the online storage, good for school projects.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you are enjoying the 1TB of OneDrive space.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally speaking the Microsoft office suite is a great product but the idea of needing a subscription versus the exorbitant price of a single station set up is a “Hobsons choice“. Ordered this as a free option to another purchase but beware if you install it overrides an existing Microsoft suite of products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many great apps I love to work with. Some I have never worked with and looking forward to try them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with a bundle package for my gf with her laptop for school. It has everything she needs and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free with laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free item with the laptop i purchased. Microsoft office is always useful on a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer using my computer. Added 365 to my iPad Pro and love it except for printing. Can be challenging at times

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jeff g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult transferring info and set up but after a while it looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my laptop from Best Buy and was given the trial membership for 365. I will be renewing my subscription.

    I would recommend this to a friend