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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1614 Showing 32,261-32,280 of 38,696 reviews
  • Rated 5 out of 5 stars

    Great as ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is really great. I don't regret it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outlook (365)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I got from this package I’m not pleased with 365. It did not move like my work computer. Like always there is a difference in the software. The package ended and l almost lost everything when I transitioned into the watered down version. I’m not happy it’s all about money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Think before you buy this version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Microsoft Office, and I will be using the product for work. But I got my kids laptops a few weeks later, and got them the version that can have five users. Before you buy personal, which only supports one user, look to your future needs. Even though it was only a week later, Best Buy does NOT allow refunds for downloadable software purchases, even if they have not used the code.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great software. I used it for all the work that I needed to do from home. it did take a while to in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal software is easy to use. I have used it for 5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it frustrates me a bit that I need to pay an annual subscription, overall I have no issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review! We are happy to hear you haven’t been experiencing issues with Office 365. We want you to know that with Office 365, you are receiving our best, most updated products. You are receiving our premium products along with 1TB of OneDrive storage and tech support from our experts.

      We understand that a subscription-based service may not be the best fit for you. We do currently offer a standard license with Office 2019, if you would prefer to go that route.

      Best,
      Rachel
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    OFFICE 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same o, same o they need upgrading Microsoft needs to allow transferring to other tablets when purchased KK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this item at a discount yes price when I purchased my laptop!!! Great deal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months now...I think this is is great...it's a lot cheaper than paying each month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it to retrieve material from old p.c.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little more complicated on Apple but we are making it work for now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recomend to anyone, it's a good program.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear you would recommend Office 365 Personal. If you need anything feel free to reach out to our Customer Support Team: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    It’s good to have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as good as any other Microsoft product I’ve ever had.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad Office is one of the applications that you feel is good to have. If you ever need any help feel free to reach out to our Customer Support Team here: https://aka.ms/AA4jrpj.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    MS Office is a classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make good use of this product as I use my computer for work mostly. Definitely worth buying,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software for intermediate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suggestion by tech who helped with the purchase. I like that the system will automatically update my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in her 2nd year of college Work and this program was essential She told me it working just fine and a great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3month trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything free is great. thank you for free 3 months use of Microsoft 365

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    helpful but most schools give it free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my school gave me word for free on my laptop so I haven't used this one yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are keeping your computer less than 3 years, this is the 5 to go. The 5 license version is an even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product try it. Best brand I’ve tried yet. The price is very reasonable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for those who need basic office software!

    I would recommend this to a friend