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Customer reviews

Rating 4.5 out of 5 stars with 38181 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 38,177 reviews
  • Rated 4 out of 5 stars

    A necessity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good apps necessary for office/school work. Only downside is that it requires renewal. It doesn’t make sense that I would need to repurchase the same applications yearly; you don’t own the apps, you pay a subscription. That’s kinda lame considering these applications are so universally used and needed by many.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are enjoying Microsoft 365 for both work and school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 on multiple computers. Easy install and there are no issues with the program, and it exceeds my needs for home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download. A must have have!!!! Makes my job that much easier as a manager. I have everything I need on my phone now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect software if you are a PC user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I use Office 365 on my work computer getting 365 on my personal computer was a must. What I didn't realize when I got it was that the personal version includes ClipChamp video editing software which really helped me out a lot because video editing is why I bought this new computer in the first place. This MS 365 toolset gives me the suite of programs that I need to get stuff done and I'm very pleased with it. The only problem I had was a little hiccough with activation but the MS help desk talked me through that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valie added

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 365 which is good and provdes all the programs needed for my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. I got all the apps. Easy to download. Loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever I love using it on my new computer Best Buy geek squad made it very easy they had a total tech person come install it and I’m very grateful that geek squad is professional and can get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COLLEGE HP LAPTOP!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a best buy associate !! He recommend as personal use!! College !! Student For my daughter she’s going to uc davis !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it's worth/for windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to, in my opinion, windows 8 being awkward to use I was worried 365 would be too. It runs just like the older versions but it allows you to access it online, store files in a cloud, or just work offline. There's nothing to adapt to other than that (and it's an optional feature). Good price for everything it includes. There's no installation disk to worry about. Just sign up online and enter your verification code.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for work and personal. This product offers a number of options for a variety of projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful to find everything I need within this option is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suit make’s my day go so much smoother, it’s seamless to switch between programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 has changed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office throughout my working career. I am, however, somewhat disappointed in Microsoft 365 Personal. It has changed noticeably from the versions I have previously used. The learning curve for me is still steep.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended-forced auto renewal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom. works as intended. Be warned you will get auto billed every year. Cant be avoided when purchasing. So cancel if you dont want a yearly bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Microsoft 365.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Microsoft 365. The geek squad tech installed it when I bought my new laptop. He showed me how to access the programs. Excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 Personal on Oct 3rd. Very easy to upload to my laptop and have been enjoying it ever since. The only issue I had was it disappeared and I had to reupload it again. Not sure what happened but I went back to my original email and uploaded it again and it's been working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile program.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this on all of my devices and am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use excel and Word quite often and this product is very useful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is very easy to install and is very user friendly. I am a novice when it comes to computer programming but this product was easy to install and is very easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal has great value for your $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing, downloading and start using any of the apps included is extremely easy. The package is worth the subscription cost.

    I would recommend this to a friend